I see there is a topic from 2021 on this subject, but not a whole lot of information or ideas, so I thought I’d start a new one. I’m interested in what folk here are charging for Website Care Plans and what they might include. I’ve seen a range of rates on the internet; some seem to cheap and some seem to expensive to me.
I have a range of clients, and have been in the business since 1997 (yeah, back when we hand-coded ecommerce sites with PERL!).
I also have experience with having my own Linux server administration experience - back in the day, when T-1’s were running at 3,000.00 a month, and my location was basically the end of the fibre in my town, I had my own “facility” in my house. We even ran telephone copper to some local businesses so they could access my connectivity… ahhh… those were the days.
So having been in this business so long, there has been so much “Free” stuff I’ve done for clients, but I realize it actually takes up more time than one thinks until they start tracking it.
So I have to change things. Up to now, I’ve been including updates and website management as a favour to clients who host with me (I now use powerful Linodes) and who I do web design/development for. But my hosting fees are competitive with many others, although my servers are kept at a very minimal number of accounts.
For years, I’ve probably “ripped myself off” for never having maintenance plans with most of my clients. I have about 50 clients, 10 are pretty active and keep me busy with other WordPress site updates (new feature requests, product additions for e-commerce sites etc).
So I’m trying to figure out how others charge for Website Care plans that include remote backups, WordPress and Plugin update management, and whatever else you do.