I know MainWP doesn’t send emails outside of reports but communication with customers is quite important and I haven’t come up with a satisfactory way of maintaining it.
I want to be able to send emails only to customers in the ‘xyz’ tag group or send a blast to all customers. Right now I maintain separate lists and manually keep track but I want to get creative and targeted with my messages.
Anybody have a unique way of managing customer email communication?
Why not use a service like Klaviyo? [klaviyo.com]
You could export the email addresses to their platform, and then you can “segment” your list. They used to have a free account if you don’t send often and the list is small. Not sure if they still off that plan.
Thanks for that suggestion.
Does Klaviyo sync with MainWP? I’ll look into it.
I use a self-hosted build of Mautic but the challenge is maintaining the segmented list as customers come and go.
No, I don’t think it syncs with MainWP (but I haven’t checked ALL the extensions and never even thought to check).
Klaviyo is mostly used by ecommerce websites but I have my own account as I manage some of my clients newsletters and email blasts. So I have my own list, that even includes a segment called “Family” and can send only to those when I have news here, from Greece that they might want to be aware of.
They also have some pretty nice templates to draw inspiration from if you want a fancy HTML email to go out.
It might not be what you are looking for, but maybe it will work for you.
I will definitely check it out. I really need to step up my communication game.
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