BackWPup Extension issue with MS Azure access keys

I’ve just recently created a Azure Storage account ‘wordpressbackupsmainwp’ and wanted to use it as a target location for backup jobs. I’ve added the account name and access keys as provided by azure. I’ve also tested the access key and account name combination in the Microsoft Azure Storage explorer and experienced no issues.

However the Job configuration page says:

The setting key ‘EndpointSuffix’ is not found in the expected configuration setting keys: UseDevelopmentStorage DevelopmentStorageProxyUri DefaultEndpointsProtocol AccountName AccountKey BlobEndpoint QueueEndpoint TableEndpoint

Here’s how the account name looks like (roughly):

What am I missing?

Thanks in advance.

Hi Fabian,

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:


Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

Sure. Although I unfortunately haven’t found a way to export the report in English. Please let me know, if you can work with this version - partly in German:

### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version                                                                             Bestanden   
MainWP Upload Directory            Writable                                               Writable                                     Bestanden   
Advanced Uptime Monitor Extension  5.0.2                                                  Aktiviert                                    Bestanden   
MainWP BackWPup Extension          4.0.2                                                  Aktiviert                                    Bestanden   
WordPress Version                  >=3.6                                                  5.4.1                                        Bestanden   
WordPress Memory Limit             >=64M                                                  256M                                         Bestanden   
MultiSite Disabled                 =true                                                  true                                         Bestanden   
Dateisystem-Methode                = direct                                               direct                                       Pass        
PHP Version                        >=5.6                                                  7.2.29-he.0                                  Bestanden   
PHP Safe Mode Disabled             =true                                                  true                                         Bestanden   
PHP Max Execution Time             >=30 seconds                                           30                                           Bestanden   
PHP Max Input Time                 >=30 seconds                                           60                                           Bestanden   
PHP Memory Limit                   >=128M                                                 256M                                         Bestanden   
PCRE Backtracking Limit            >=10000                                                1000000                                      Bestanden   
PHP Upload Max Filesize            >=2M                                                   32M                                          Bestanden   
PHP Post Max Size                  >=2M                                                   32M                                          Bestanden   
SSL Extension Enabled              =true                                                  true                                         Bestanden   
SSL Warnings                       = empty                                                                                             Bestanden   
cURL Extension Enabled             =true                                                  true                                         Bestanden   
cURL Timeout                       >=300 seconds                                          60                                           Warnung     
cURL Version                       >=7.18.1                                               7.38.0                                       Bestanden   
cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.0.1t                               Bestanden   
PHP Allow URL fopen                NEIN                                                   
PHP unterstützt Exif               JA ( V7.2.)                                            
PHP unterstützt IPTC               JA                                                     
PHP unterstützt XML                JA                                                     
PHP Deaktivierte Funktionen        syslog,                                                
PHP Geladene Erweiterungen         Core, PDFlib, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, bcmath, bz2, calendar, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, geoip, gettext, hash, iconv, imagick, imap, intl, ionCube Loader, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, pspell, session, shmop, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, timezonedb, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL Version                      >=5.0                                                  5.6.47-87.0-log                              Bestanden   
MySQL-Modus                        NO_ENGINE_SUBSTITUTION                                 
MySQL Client Verschlüsselung       utf8                                                   
Server Info                        
Server-Software                    Apache                                                 
Betriebssystem                     Linux                                                  
Architektur                        64 bit                                                 
Server-Protokoll                   HTTP/1.0                                               
HTTPS                              AN - on                                                
Verbindung zum Server selbst       Unerwarteter HTTP response body: 

Authentication required!

Authentication required!

    This server could not verify that you are authorized to access
    the URL "/wp-cron.php".
    You either supplied the wrong credentials (e.g., bad password), or your
    browser doesn't understand how to supply the credentials required.


    In case you are allowed to request the document, please
    check your user-id and password and try again.

If you think this is a server error, please contact
the webmaster.

Error 401
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.138 Safari/537.36
Geteway-Schnittstelle              CGI/1.1                                                
Arbeitsspeicherauslastung          15.31 MB                                               
Antwortzeit                        1589798842                                             
Inhalt akzeptieren                 text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Zeichensatz des Inhalts            n. a.                                                  
Anzahl Child-Websites              1                                                      
WP-Cron benutzen                   No                                                     
Für Shared Hosting oder große Netzwerke optimierenNo                                                     
Automatische tägliche AktualisierungInstall trusted updates                                
Aufgegebene Plugins/Themes-Toleranz                                                       
Maximale Anzahl der Beiträge, die zurückgegeben werden sollen                                                       
Maximale Anzahl der Seiten, die zurückgegeben werden sollen                                                       
Vorrangiges Backup-System          Standard MainWP Backups                                
Maximale gleichzeitige Anfragen    4                                                      
Minimale Verzögerung zwischen Anfragen200                                                    
Maximale gleichzeitige Anfragen pro IP1                                                      
Minimale Verzögerung zwischen Anfragen zu derselben IP1000                                                   
Maximale gleichzeitige Synchronisierungs-Anfragen                                                       
Minimale gleichzeitige Installieren/Aktualisieren-Anfragen                                                       
Active Plugins                     
Akismet Anti-Spam                  4.1.5                                                  Inaktiv                                      
Hello Dolly                        1.7.2                                                  Inaktiv                                      
MainWP Dashboard                                                         Aktiviert                                    

Hi Fabian, thanks for getting back to me. The system report looks fine. Nothing unusual in there.

Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

1 Like

Done. Thank you for the support so far.

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