Bulk import not working on 4.3b2

Just tried the bulk import feature with 4.3b2 and all I get is a spinner. I let it run for a couple of hours on 10 sites to import but it didn’t import even 1 website. Checked the mod_security log and it’s clear.

Hi @webjive,

Thanks for reporting this.

I tried to duplicate the problem, and I couldn’t. On our test setups, everything works correctly.

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard, then just paste it in a reply here.

Also, when you get to the infinite spin, do you see some error in the browser console?

Pated report and attached report here: Dropbox - mainwp-system-report.txt - Simplify your life


### WordPress Check                Required                                               Detected                                     Status   ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  40M                                          Warning     
WordPress Version                  >=3.6                                                  6.1                                          Pass        

### PHP                            Required                                               Detected                                     Status   ###

cURL Extension Enabled             =true                                                  true                                         Pass        
cURL SSL Version                   >=OpenSSL/1.1.0                                        OpenSSL/1.1.1p                               Pass        
cURL Timeout                       >=300 seconds                                          300                                          Pass        
cURL Version                       >=7.29.0                                               7.71.0                                       Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                N/A                                                    YES                                                      
PHP Disabled Functions             N/A                                                    No functions disabled.                                   
PHP Exif Support                   N/A                                                    YES ( V8.1.)                                             
PHP IPTC Support                   N/A                                                    YES                                                      
PHP Loaded Extensions              N/A                                                    Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bcmath, bz2, calendar, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, geoip, gettext, hash, i360, iconv, igbinary, imagick, imap, intl, json, ldap, libxml, litespeed, mbstring, memcache, memcached, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, redis, session, shmop, snmp, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, timezonedb, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib            
PHP Max Execution Time             >=30 seconds                                           300                                          Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=128M                                                 256M                                         Pass        
PHP Post Max Size                  >=2M                                                   800M                                         Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Upload Max Filesize            >=2M                                                   800M                                         Pass        
PHP Version                        >=7.0                                                  8.1.12                                       Pass        
PHP XML Support                    N/A                                                    YES                                                      
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        

### MySQL                          Required                                               Detected                                     Status   ###

MySQL Client Encoding              N/A                                                    utf8                                                     
MySQL Mode                         N/A                                                    NOT SET                                                  
MySQL Version                      >=5.0                                                  5.7.39-cll-lve                               Pass        

### Server Configuration           Detected Value                                      ###

Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8
Accept-Charset Content             N/A                                                    
Architecture                       64		 bit                                               
Gateway Interface                                                                         
HTTPS                              ON                                                     
Memory Usage                       4.11 MB                                                
Operating System                   Linux                                                  
Request Time                       1668089355                                             
Server Protocol                    HTTP/1.1                                               
Server self connect                Not expected HTTP response body:                       
Server Software                    LiteSpeed                                              
User Agent                         Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36

### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 365                                                    
Basic uptime monitoring enabled    Yes                                                    
Cache control enabled              No                                                     
MainWP Dashboard Version           Latest: 4.2.7.1 | Detected: 4.3 BETA 2 Warning         
MainWP legacy backups enabled      No                                                     
Maximum number of pages to return  50                                                     
Maximum number of posts to return  50                                                     
Maximum simultaneous install and update requests                                                       
Maximum simultaneous requests      4                                                      
Maximum simultaneous requests per ip1                                                      
Maximum simultaneous sync requests                                                        
Minimum delay between requests     200                                                    
Minimum delay between requests to the same ip1000                                                   
Number of child sites              25                                                     
Optimize for shared hosting or big networksNo                                                     
Plugin advanced automatic updates enabledYes                                                    
Primary backup system              MainWP Legacy Backups                                  
REST API enabled                   No                                                     
Site health monitoring enabled     Yes                                                    
Theme advanced automatic updates enabledYes                                                    
Use WP Cron                        No                                                     
WP Core advanced automatic updates enabledYes                                                    

### Extensions                     Version                                                License                                      Status   ###

Advanced Uptime Monitor Extension  5.2.2                                                  Actived                                      Pass        
MainWP WP Compress Extension       4.0.1                                                  Actived                                      Pass        

### Plugin                         Version                                                Status                                    ###

Advanced Editor Tools (previously TinyMCE Advanced)5.6.0                                                  Inactive                                     
Change Admin Email Setting Without Outbound Email3.2                                                    Active                                       
Disable Comments                   2.4.2                                                  Active                                       
MainWP Dashboard                   4.3 BETA 2                                             Active                                       

Summary

This text will be hidden

You are running your MainWP Dashboard on an unsupported PHP version. MainWP is compatible with PHP 7.x to 8.0.

Can you roll back the PHP version to 8.0 and see if that helps?

1 Like

Backed down to 8.0 and 7.4 - same issue.

That is strange.

Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

into it?

1 Like

Ticket opened for this topic and others with site and login image attached.

Thanks, I will check it right away.

This problem seems to be resolved, and some browser extension caused it.

1 Like

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.