Cannot change Trusted/Untrusted status on plugins

Hi there! I can’t change the Trusted/Untrusted status of plugins. I disabled all other plugins running on my MainWP parent site and this didn’t affect the behavior. MainWP is up-to-date. Any thoughts?

Hi Dave,

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:


Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

Here you go:

### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version                                                4.1.10                                       Warning     
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
Advanced Uptime Monitor Extension  5.2                                                    API License Active                           Pass        
MainWP Sucuri Extension                                                  API License Active                           Pass        
MainWP Vulnerability Checker Extension4.1                                                    API License Active                           Pass        
WordPress Version                  >=3.6                                                  5.8.1                                        Pass        
WordPress Memory Limit             >=64M                                                  256M                                         Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
FileSystem Method                  = direct                                               direct                                       Pass        
PHP Version                        >=7.0                                                  8.0.10                                       Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           30                                           Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=128M                                                 256M                                         Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Upload Max Filesize            >=2M                                                   128M                                         Pass        
PHP Post Max Size                  >=2M                                                   128M                                         Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.18.1                                               7.64.0                                       Pass        
cURL SSL Version                   >=OpenSSL/1.1.0                                        OpenSSL/1.1.1d                               Pass        
PHP Allow URL fopen                NO                                                     
PHP Exif Support                   YES ( V8.0.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
PHP Disabled Functions             exec, mail, passthru, phpinfo, popen, proc_open, shell, shell_exec, show_source, symlink, system,
PHP Loaded Extensions              Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bcmath, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, imap, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, pspell, readline, redis, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
MySQL Version                      >=5.0                                                  10.3.29-MariaDB-0+deb10u1-log                Pass        
MySQL Mode                         NO_ENGINE_SUBSTITUTION                                 
MySQL Client Encoding              utf8mb4                                                
Server Info                        
Server Software                    Apache                                                 
Operating System                   Linux                                                  
Architecture                       64		 bit                                               
Server Protocol                    HTTP/2.0                                               
HTTPS                              ON                                                     
Server self connect                Not expected HTTP response body:                       
User Agent                         Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.54 Safari/537.36
Gateway Interface                  CGI/1.1                                                
Memory Usage                       8.77 MB                                                
Request Time                       1634927649                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number Of Child Sites              8                                                      
Use WP-Cron                        No                                                     
Optimize for Shared Hosting or Big NetworksYes                                                    
Automatic Daily Update             Install trusted updates                                
Abandoned Plugins/Themes Tolerance                                                        
Maximum number of posts to return                                                         
Maximum number of pages to return                                                         
Primary Backup System              Default MainWP Backups                                 
Maximum simultaneous requests      4                                                      
Minimum delay between requests     200                                                    
Maximum simultaneous requests per ip1                                                      
Minimum delay between requests to the same ip1000                                                   
Maximum simultaneous sync requests                                                        
Maximum simultaneous install and update requests                                                       
Active Plugins                     
Activity Log for MainWP            1.7.0                                                  Inactive                                     
Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd6.6.0                                                  Active                                       
Health Check & Troubleshooting     1.4.5                                                  Active                                       
MainWP Dashboard                   4.1.10                                                 Active                                       
Really Simple SSL                  5.1.2                                                  Active                                       
Wordfence Security                 7.5.6                                                  Active                                       

Hi Dave,

I see you are running PHP 8 on your dashboard site server.
Since MainWP is still not PHP 8 ready, can you try to roll back to PHP 7.4 and see if that resolves the problem?

Good catch. I rolled it back and tried to bulk edit them to trusted again, but it doesn’t seem to have worked. I will wait a bit and try again.

Hi Dave,

Thanks for verifying that.

Can you please try this version and see if it works better?

Hi, same issue. I opened a ticket and as @bogdan suggested I try with the version in the link.
As already mentioned to Bogdan in the ticket the problem is not solved.

I’m writing here so that I can share a possible solution and further debugging information

Update: as Sanja suggested me via support ticket, after installing the new versione (linked on dropbox) and CLEARING ALL CACHE of the browser, the issue has been solved.

By not clearing the cache, the old version of the JS script that has the bug is used

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I had the same problem and installing the linked version all is ok now. When you release a new version I can update normally or I loose this fix?

Hi Fracesco,

The fix will be included in the next official release so you can update your MainWP Dashboard normally when you see an available update.

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This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.

Support for the PHP 8 is in beta. Available here:

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