Hi there! I can’t change the Trusted/Untrusted status of plugins. I disabled all other plugins running on my MainWP parent site and this didn’t affect the behavior. MainWP is up-to-date. Any thoughts?
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
Here you go:
### Server Info Required Detected Status ### MainWP Dashboard MainWP Dashboard Version 220.127.116.11 4.1.10 Warning MainWP Upload Directory Writable Writable Pass MainWP Extensions Advanced Uptime Monitor Extension 5.2 API License Active Pass MainWP Sucuri Extension 18.104.22.168 API License Active Pass MainWP Vulnerability Checker Extension4.1 API License Active Pass WordPress WordPress Version >=3.6 5.8.1 Pass WordPress Memory Limit >=64M 256M Pass MultiSite Disabled =true true Pass FileSystem Method = direct direct Pass PHP PHP Version >=7.0 8.0.10 Pass PHP Safe Mode Disabled =true true Pass PHP Max Execution Time >=30 seconds 30 Pass PHP Max Input Time >=30 seconds 60 Pass PHP Memory Limit >=128M 256M Pass PCRE Backtracking Limit >=10000 1000000 Pass PHP Upload Max Filesize >=2M 128M Pass PHP Post Max Size >=2M 128M Pass SSL Extension Enabled =true true Pass SSL Warnings = empty Pass cURL Extension Enabled =true true Pass cURL Timeout >=300 seconds 60 Warning cURL Version >=7.18.1 7.64.0 Pass cURL SSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1d Pass PHP Allow URL fopen NO PHP Exif Support YES ( V8.0.) PHP IPTC Support YES PHP XML Support YES PHP Disabled Functions exec, mail, passthru, phpinfo, popen, proc_open, shell, shell_exec, show_source, symlink, system, PHP Loaded Extensions Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bcmath, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, imap, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, pspell, readline, redis, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib MySQL MySQL Version >=5.0 10.3.29-MariaDB-0+deb10u1-log Pass MySQL Mode NO_ENGINE_SUBSTITUTION MySQL Client Encoding utf8mb4 Server Info Server Software Apache Operating System Linux Architecture 64 bit Server Protocol HTTP/2.0 HTTPS ON Server self connect Not expected HTTP response body: User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.54 Safari/537.36 Gateway Interface CGI/1.1 Memory Usage 8.77 MB Request Time 1634927649 Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9 Accept-Charset Content N/A MainWP Settings Number Of Child Sites 8 Use WP-Cron No Optimize for Shared Hosting or Big NetworksYes Automatic Daily Update Install trusted updates Abandoned Plugins/Themes Tolerance Maximum number of posts to return Maximum number of pages to return Primary Backup System Default MainWP Backups Maximum simultaneous requests 4 Minimum delay between requests 200 Maximum simultaneous requests per ip1 Minimum delay between requests to the same ip1000 Maximum simultaneous sync requests Maximum simultaneous install and update requests Active Plugins Activity Log for MainWP 1.7.0 Inactive Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd6.6.0 Active Health Check & Troubleshooting 1.4.5 Active MainWP Dashboard 4.1.10 Active Really Simple SSL 5.1.2 Active Wordfence Security 7.5.6 Active
I see you are running PHP 8 on your dashboard site server.
Since MainWP is still not PHP 8 ready, can you try to roll back to PHP 7.4 and see if that resolves the problem?
Good catch. I rolled it back and tried to bulk edit them to trusted again, but it doesn’t seem to have worked. I will wait a bit and try again.
Thanks for verifying that.
Can you please try this version and see if it works better?
Hi, same issue. I opened a ticket and as @bogdan suggested I try with the version in the link.
As already mentioned to Bogdan in the ticket the problem is not solved.
I’m writing here so that I can share a possible solution and further debugging information
Update: as Sanja suggested me via support ticket, after installing the new versione (linked on dropbox) and CLEARING ALL CACHE of the browser, the issue has been solved.
By not clearing the cache, the old version of the JS script that has the bug is used
I had the same problem and installing the linked version all is ok now. When you release a new version I can update normally or I loose this fix?
The fix will be included in the next official release so you can update your MainWP Dashboard normally when you see an available update.
This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.
Support for the PHP 8 is in beta. Available here: