Can't add plugins to Favorite

Hello! I bought a MainWP license recently. He installed himself Favorites plugin. But why can’t I add a single plugin to my favorites? I press the button for adding but nothing more than 5 minutes happens at all, and in the “Favorite Plugins” section is empty! What to do?

Hi @nickline,

I just tried to duplicate the problem on my test setup, and I couldn’t.
For me, plugins are being added to favorites without problems.

Do you have some non-MainWP plugins on your MainWP Dashboard? Maybe some of them are causing a conflict?

Also, can you send us the community system report from your Dashboard? It can be grabbed on the MainWP > Info page.

In general, in general, apparently problems with the admin panel, now I decided to create a group and after pressing the button nothing happens again. Although it may be a problem with this plugin.

It’s all plugins which i have

WordPress Check Required Detected Status

FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 40M Warning
WordPress Version >=3.6 6.0.3 Pass

PHP Required Detected Status

cURL Extension Enabled =true true Pass
cURL SSL Version >=OpenSSL/1.1.0 NSS/3.53.1 Pass
cURL Timeout >=300 seconds 60 Warning
cURL Version >=7.18.1 7.29.0 Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A No functions disabled.
PHP Exif Support N/A YES ( V7.4.)
PHP Loaded Extensions N/A Core, PDO, Phar, Reflection, SPL, SimpleXML, apache2handler, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, session, shmop, sockets, sqlite3, standard, tokenizer, xml, zip, zlib
PHP Max Execution Time >=30 seconds 30 Pass
PHP Max Input Time >=30 seconds 60 Pass
PHP Memory Limit >=128M 256M Pass
PHP Post Max Size >=2M 20M Pass
PHP Safe Mode Disabled =true true Pass
PHP Upload Max Filesize >=2M 20M Pass
PHP Version >=7.0 7.4.32 Pass
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass

MySQL Required Detected Status

MySQL Client Encoding N/A utf8
MySQL Version >=5.0 5.5.68-MariaDB Pass

Server Configuration Detected Value

Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,/;q=0.8
Accept-Charset Content N/A
Architecture 64 bit
Complete URL http://testru/main/wp-admin/themes.php
Current Page URI /main/wp-admin/admin.php?page=ServerInformation
Currently Executing Script Pathname/var/www/seo/data/www/testru/main/wp-admin/admin.php
Gateway Interface CGI/1.1
HTTP Host testru
Memory Usage 36.01 MB
Operating System Linux
Remote Address
Remote Host N/A
Remote Port 51099
Request Time 1680208993
Server IP
Server Name
Server Port 80
Server Protocol HTTP/1.1
Server self connect Response Test O.K.
Server Software Apache/2.4.6 (CentOS) mpm-itk/2.4.7-04 OpenSSL/1.0.2k-fips PHP/7.4.32
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:106.0) Gecko/20100101 Firefox/106.0
WordPress Root Directory /var/www/seo/data/www/

MainWP Dashboard Settings Detected Value

Abandoned plugins/themes tolerance 365
Basic uptime monitoring enabled Yes
Cache control enabled No
MainWP Dashboard Version Latest: | Detected: 4.2.6 Warning
MainWP legacy backups enabled Yes
Maximum number of pages to return 50
Maximum number of posts to return 50
Maximum simultaneous install and update requests
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of child sites 130
Optimize for shared hosting or big networksNo
Plugin advanced automatic updates enabledYes
Primary backup system MainWP Legacy Backups
REST API enabled No
Site health monitoring enabled Yes
Theme advanced automatic updates enabledYes
Use WP Cron No
WP Core advanced automatic updates enabledYes

Extensions Version License Status

MainWP Bulk Settings Manager Extension4.0.5 Actived Pass
MainWP Favorites Extension 4.0.11 Actived Pass

Plugin Version Status

MainWP Dashboard 4.2.6 Active

Your Dashboard is on 4.2.6 which was released in July of 2022 can you try updating your Dashboard to see if that helps?

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