Child site not showing in WordFence Extension's list of sites

I have WF installed on the child site, but it’s not showing up in the list of sites in the WordFence Extension in MainWP. WF is installed on other sites and they are showing up in the WF Extension’s site list.

Hi @markyork, does it help if you sync your sites?

Tried that a couple of times.

Can you grab the system report from your MainWP Dashboard and send it to me so I can check that?

Here you go, Bogdan (sorry it took so long - I pasted the below shortly after your response, but never clicked Reply!):

### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version                                                                             Pass        
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
MainWP Bulk Settings Manager Extension4.0.1                                                  Active                                       Pass        
MainWP UpdraftPlus Extension       4.0.1                                                  Active                                       Pass        
MainWP Wordfence Extension         4.0                                                    Active                                       Pass        
WordPress Version                  >=3.6                                                  5.3.2                                        Pass        
WordPress Memory Limit             >=64M                                                  40M                                          Warning     
MultiSite Disabled                 =true                                                  true                                         Pass        
FileSystem Method                  = direct                                               direct                                       Pass        
PHP Version                        >=5.6                                                  7.3.13                                       Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           30                                           Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=128M                                                 256M                                         Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Upload Max Filesize            >=2M                                                   256M                                         Pass        
PHP Post Max Size                  >=2M                                                   260M                                         Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.18.1                                               7.67.0                                       Pass        
cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.0.2t                               Pass        
PHP Allow URL fopen                YES                                                    
PHP Exif Support                   YES ( V7.3.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
PHP Disabled Functions             No functions disabled.                                 
PHP Loaded Extensions              Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, session, soap, sockets, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL Version                      >=5.0                                                  5.7.23-23                                    Pass        
MySQL Mode                         NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION             
MySQL Client Encoding              utf8mb4                                                
Server Info                        
Server Software                    Apache                                                 
Operating System                   Linux                                                  
Architecture                       64 bit                                                 
Server Protocol                    HTTP/2.0                                               
HTTPS                              ON - on                                                
Server self connect                Response Test O.K.                                     
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36
Gateway Interface                  CGI/1.1                                                
Memory Usage                       47.14 MB                                               
Request Time                       1580851124                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number Of Child Sites              3                                                      
Use WP-Cron                        Yes                                                    
Optimize for Shared Hosting or Big NetworksYes                                                    
Automatic Daily Update             Install trusted updates                                
Abandoned Plugins/Themes Tolerance 365                                                    
Maximum number of posts to return  50                                                     
Maximum number of pages to return  50                                                     
Primary Backup System              MainWP UpdraftPlus Extension                           
Maximum simultaneous requests      4                                                      
Minimum delay between requests     200                                                    
Maximum simultaneous requests per ip1                                                      
Minimum delay between requests to the same ip1000                                                   
Maximum simultaneous sync requests 8                                                      
Minimum simultaneous install/update requests3                                                      
Active Plugins                     
Easy Username Updater              1.0.4                                                  Active                                       
MainWP Dashboard                                                         Active                                       
Really Simple SSL                  3.2.9                                                  Active                                       
Really Simple SSL pro              2.1.12                                                 Active                                       
Restore Columns                    1.00                                                   Active                                       
TinyMCE Advanced                   5.3.0                                                  Active                                       
Two Factor Authentication (Premium) (Premium) (Premium)1.7.0                                                  Inactive                                     
Wordfence Security                 7.4.5                                                  Active                                       
WP Dashboard Notes                 1.0.9                                                  Active                                       

Hi @markyork, no worries. Looking through the report, but I can’t see anything that would cause this problem. Are you able to send me a Private Message with a temporary login to your MainWP Dashboard so I can check this?

I’d be happy to if I knew how to send a Private Message! :blush:

I created a guest admin on the site. Let me know how to send you a message and I’ll get you the login info.


@markyork click on @bogdan’s name and select message

I clicked on Bogdan’s name, but I just see what’s in this image

I don’t see “message” there.

My apologies you are not showing as a Pro Member which gives you access to PM (I missed that) I temporarily bumped your trust level to be able to send PMs. Please refresh the page and follow previous steps.

When you get a chance please add you Pro registration email to your profile.


No problem, Dennis.

I sent off the message to Bogdan.

Thanks for your help!

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