Comments not loading

martim · January 23, 2020, 4:40pm

I just tried to load comments from my site in dashboard, but I couldn’t. I remember that everything was working fine about a week ago. Anybody else experiencing this problem? Is there fix for this?

Thanks in advance.

bogdan · January 23, 2020, 5:49pm

Hey @martim, can you tell me which MainWP Dashboard, Child and Comments extension version you currently use?

martim · January 24, 2020, 5:30pm

Hi Bogdan, I am using the following:

MainWP Dashboard 4.0.7
MainWP Child 4.0.6.1
MainWP Comments Extension 4.0.1

bogdan · January 24, 2020, 5:58pm

@martim, can you try to update the Comments extension to 4.0.2 and see if that helps? In this version, we fixed the process of fetching comments from child sites that got broken for some setups.

system · January 27, 2020, 2:00pm

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