Daily Digest mail out of sync

My Daily Digest mail is “out of sync” / running behind…

For example: yesterday I updated some plugins around 15:00 in the afternoon. The following day, the Daily Digest mail lists the same plugins for an update, which they have already had.

How to solve this issue?

Thanks for the help!

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:


Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version                                                                           Pass        
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
MainWP Clean and Lock Extension                                                API License Active                           Pass        
MainWP Rocket Extension            4.0.2                                                  API License Active                           Pass        
MainWP UpdraftPlus Extension       4.0.4                                                  API License Active                           Pass        
WordPress Version                  >=3.6                                                  5.8.2                                        Pass        
WordPress Memory Limit             >=64M                                                  512M                                         Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
FileSystem Method                  = direct                                               direct                                       Pass        
PHP Version                        >=7.0                                                  7.4.25                                       Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           300                                          Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=128M                                                 512M                                         Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Upload Max Filesize            >=2M                                                   32M                                          Pass        
PHP Post Max Size                  >=2M                                                   32M                                          Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          300                                          Pass        
cURL Version                       >=7.18.1                                               7.71.0                                       Pass        
cURL SSL Version                   >=OpenSSL/1.1.0                                        OpenSSL/1.1.1d                               Pass        
PHP Allow URL fopen                YES                                                    
PHP Exif Support                   YES ( V7.4.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
PHP Disabled Functions             dl, exec, passthru, pcntl_exec, popen, proc_get_status, proc_nice, proc_terminate, shell_exec, system,
PHP Loaded Extensions              Core, OAuth, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imap, json, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, redis, session, shmop, soap, sockets, sodium, sqlite3, standard, tokenizer, uploadprogress, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL Version                      >=5.0                                                  10.4.21-MariaDB-log-cll-lve                  Pass        
MySQL Mode                         NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION             
MySQL Client Encoding              utf8                                                   
Server Info                        
Server Software                    Apache                                                 
Operating System                   Linux                                                  
Architecture                       64		 bit                                               
Server Protocol                    HTTP/2.0                                               
HTTPS                              ON                                                     
Server self connect                Response Test O.K.                                     
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36
Gateway Interface                                                                         
Memory Usage                       9.25 MB                                                
Request Time                       1638622579                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number Of Child Sites              12                                                     
Use WP-Cron                        Yes                                                    
Optimize for Shared Hosting or Big NetworksNo                                                     
Automatic Daily Update             Install trusted updates                                
Abandoned Plugins/Themes Tolerance 180                                                    
Maximum number of posts to return                                                         
Maximum number of pages to return                                                         
Primary Backup System              Default MainWP Backups                                 
Maximum simultaneous requests      4                                                      
Minimum delay between requests     200                                                    
Maximum simultaneous requests per ip6                                                      
Minimum delay between requests to the same ip500                                                    
Maximum simultaneous sync requests 10                                                     
Maximum simultaneous install and update requests3                                                      
Active Plugins                     
MainWP Dashboard                                                        Active                                       
Wordfence Security                 7.5.7                                                  Active                                       
WP Mail SMTP                       3.2.1                                                  Active                                       

@Alwin Everything on your System Report seams fine. Have you altered your Cron Job Schedules in any way via a plugin? The only reason I would see this behavior happening is if your Network isn’t being “Auto Synced” prior to sending our the email. Basically the MainWP Dashboard has stale data when it’s fired off.

This is also being talked about here: Email notifications for updates are always outdated - #5 by pereffect

I did ad some cronjobs in the backend from the site, in DirectAdmin (so not with a plugin):

/wp-content/plugins/mainwp/cron/updatescheck.php > once every 15 minutes
/wp-content/plugins/mainwp/cron/pingchilds.php > once every 15 minutes

I did that because the site does not get any visitors and not any mail was sent. In the meantime I have set up some uptime monitors as well.

Do I have to delete these cronjobs?

@Alwin If you have setup uptime monitors I would remove those yes. There is most likely a conflict in time or something giving you issues.

Oke, I will try if that solves this issue

I have removed the cronjobs and the result is I don’t receive the Daily mails anymore at all…

@Alwin You said you had setup an Uptime Robot monitor in order to hit your MainWP Dashboard correct- ?

Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

Hi Alwin, is there any improvement regarding the daily email digest?

Hello Bogdan, No because I switched to hosting MainWP local with DesktopServer. So no more daily mails at all for sure :slight_smile:

Also, the Server status warning for openssl when hosting on Cloudways still is an issue unfortunately.

For now I will host local, maybe later will run MainWP on Cloudways again, but to many problems and to much time to handle it.

Thanks for the update Alwin, if you want us to check this further, please open a helpdesk ticket so we can collect more info and check what is going on.

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