Divi theme updates not showing on MainWP

I have several sites using the Divi Theme and MainWP. The last few months, the Divi theme updates I perform do not show up in MainWP. Even after the Divi theme is updated on these sites, MainWP still says the theme update is needed. No errors occur, it just still shows the theme needs updating. In addition, the Divi theme updates do not show up on the Client Report extension, so this is a big problem for me.

Can you take a look? Here is just one site example but there are many:



### WordPress Check                Required                                               Detected                                     Status   ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  256M                                         Pass        
WordPress Version                  >=3.6                                                  6.1.1                                        Pass        

### PHP                            Required                                               Detected                                     Status   ###

cURL Extension Enabled             =true                                                  true                                         Pass        
cURL SSL Version                   >=OpenSSL/1.1.0                                        OpenSSL/1.1.1f                               Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.18.1                                               7.68.0                                       Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                N/A                                                    YES                                                      
PHP Disabled Functions             N/A                                                    disk_free_space, diskfreespace, dl, exec, fpassthru, getmypid, getmyuid, highlight_file, link, opcache_compile_file, opcache_get_configuration, opcache_is_script_cached, passthru, pcntl_alarm, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifcontinued, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig, phpinfo, popen, posix_ctermid, posix_getcwd, posix_getegid, posix_geteuid, posix_getgid, posix_getgrgid, posix_getgrnam, posix_getgroups, posix_getlogin, posix_getpgid, posix_getpgrp, posix_getpid, posix_getppid, posix_getpwnam, posix_getpwuid, posix_getrlimit, posix_getsid, posix_getuid, posix_isatty, posix_kill, posix_mkfifo, posix_setegid, posix_seteuid, posix_setgid, posix_setpgid, posix_setsid, posix_setuid, posix_times, posix_ttyname, posix_uname, proc_close, proc_get_status, proc_nice, proc_open, proc_terminate, shell_exec, show_source, socket_listen, source, system, virtual,            
PHP Exif Support                   N/A                                                    YES ( V7.4.)                                             
PHP IPTC Support                   N/A                                                    YES                                                      
PHP Loaded Extensions              N/A                                                    Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fcptools, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imagick, imap, intl, json, ldap, libxml, mbstring, memcached, msgpack, mysqli, mysqlnd, newrelic, openssl, pcre, pdo_mysql, posix, readline, session, shmop, soap, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib            
PHP Max Execution Time             >=30 seconds                                           178                                          Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=128M                                                 256M                                         Pass        
PHP Post Max Size                  >=2M                                                   300M                                         Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Upload Max Filesize            >=2M                                                   300M                                         Pass        
PHP Version                        >=7.0                                                                             Pass        
PHP XML Support                    N/A                                                    YES                                                      
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        

### MySQL                          Required                                               Detected                                     Status   ###

MySQL Client Encoding              N/A                                                    utf8                                                     
MySQL Mode                         N/A                                                    ALLOW_INVALID_DATES                                      
MySQL Version                      >=5.0                                                  5.7.39-google                                Pass        

### Server Configuration           Detected Value                                      ###

Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Charset Content             N/A                                                    
Architecture                       64		 bit                                               
Gateway Interface                  CGI/1.1                                                
HTTPS                              ON                                                     
Memory Usage                       41.06 MB                                               
Operating System                   Linux                                                  
Request Time                       1678365805                                             
Server Protocol                    HTTP/1.0                                               
Server self connect                Not expected HTTP response body:                       
Server Software                    Flywheel/5.1.0                                         
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/ Safari/537.36

### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 365                                                    
Basic uptime monitoring enabled    No                                                     
Cache control enabled              Yes                                                    
MainWP Dashboard Version           Latest: | Detected: Pass               
MainWP legacy backups enabled      No                                                     
Maximum number of pages to return                                                         
Maximum number of posts to return                                                         
Maximum simultaneous install and update requests3                                                      
Maximum simultaneous requests      3                                                      
Maximum simultaneous requests per ip1                                                      
Maximum simultaneous sync requests 8                                                      
Minimum delay between requests     100                                                    
Minimum delay between requests to the same ip200                                                    
Number of child sites              68                                                     
Optimize for shared hosting or big networksYes                                                    
Plugin advanced automatic updates enabledYes                                                    
Primary backup system              MainWP Legacy Backups                                  
REST API enabled                   No                                                     
Site health monitoring enabled     No                                                     
Theme advanced automatic updates enabledYes                                                    
Use WP Cron                        Yes                                                    
WP Core advanced automatic updates enabledNo                                                     

### Extensions                     Version                                                License                                      Status   ###

Advanced Uptime Monitor Extension  5.2.2                                                  Actived                                      Pass        
MainWP Client Reports Extension    4.0.14                                                 Actived                                      Pass        
MainWP Google Analytics Extension  4.0.5                                                  Actived                                      Pass        
MainWP White Label Extension       4.1.3                                                  Actived                                      Pass        

### Plugin                         Version                                                Status                                    ###

Akismet Anti-Spam                  5.0.2                                                  Active                                       
MainWP Client Reports Extension    4.0.14                                                 Active                                       
MainWP Dashboard                                                         Active                                       

Hi @NewSky

Detecting whether a premium theme has an available update can be tricky because they can use a peculiar method of checking for and downloading updates.

​​Please try following our help document for troubleshooting the issue: Premium Theme Updates Not Detected - MainWP Documentation

Please make sure that you are using the latest version of the MainWP Child (4.4) and MainWP Child Reports (2.1) plugins on all child sites.

And then, after the Divi theme is updated, check that the update event was recorded in the Child Reports plugin ( on child WP Admin, Settings > MainWP Child page, and then Child Reports tab.)