Error Reporting Data, Pro Reports - Flywheel Sites

Hi! I’ve noticed that all 9 of my sites on Flywheel have issues creating pro reports. It generates a blank PDF with “Error reporting data” at the top of the first page. I also recall having issues connecting to Flywheel child sites, but that seems to be resolved. This is the big one though. Any thoughts?

Thanks,

1 Like

Hey @kitzmillercreative2

Welcome to the MainWP community.

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

System Report below…


### WordPress Check                Required                                               Detected                                     Status   ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  256M                                         Pass        
WordPress Version                  >=3.6                                                  6.1.1                                        Pass        

### PHP                            Required                                               Detected                                     Status   ###

cURL Extension Enabled             =true                                                  true                                         Pass        
cURL SSL Version                   >=OpenSSL/1.1.0                                        OpenSSL/1.1.1q-fips                          Pass        
cURL Timeout                       >=300 seconds                                          40                                           Warning     
cURL Version                       >=7.18.1                                               7.66.0                                       Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                N/A                                                    YES                                                      
PHP Disabled Functions             N/A                                                    No functions disabled.                                   
PHP Exif Support                   N/A                                                    YES ( V7.4.)                                             
PHP IPTC Support                   N/A                                                    YES                                                      
PHP Loaded Extensions              N/A                                                    Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, bcmath, bz2, calendar, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, libxml, mbstring, memcached, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib            
PHP Max Execution Time             >=30 seconds                                           120                                          Pass        
PHP Max Input Time                 >=30 seconds                                           120                                          Pass        
PHP Memory Limit                   >=128M                                                 768M                                         Pass        
PHP Post Max Size                  >=2M                                                   256M                                         Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Upload Max Filesize            >=2M                                                   256M                                         Pass        
PHP Version                        >=7.0                                                  7.4.33                                       Pass        
PHP XML Support                    N/A                                                    YES                                                      
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        

### MySQL                          Required                                               Detected                                     Status   ###

MySQL Client Encoding              N/A                                                    utf8                                                     
MySQL Mode                         N/A                                                    NO_ENGINE_SUBSTITUTION                                   
MySQL Version                      >=5.0                                                  5.7.39-42-log                                Pass        

### Server Configuration           Detected Value                                      ###

Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
Architecture                       64		 bit                                               
Gateway Interface                  CGI/1.1                                                
HTTPS                              ON                                                     
Memory Usage                       44.08 MB                                               
Operating System                   Linux                                                  
Request Time                       1670263733                                             
Server Protocol                    HTTP/1.0                                               
Server self connect                Response Test O.K.                                     
Server Software                    Apache                                                 
User Agent                         Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36

### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 365                                                    
Basic uptime monitoring enabled    Yes                                                    
Cache control enabled              Yes                                                    
MainWP Dashboard Version           Latest: 4.3.0.1 | Detected: 4.3.0.1 Pass               
MainWP legacy backups enabled      No                                                     
Maximum number of pages to return                                                         
Maximum number of posts to return                                                         
Maximum simultaneous install and update requests                                                       
Maximum simultaneous requests      4                                                      
Maximum simultaneous requests per ip1                                                      
Maximum simultaneous sync requests                                                        
Minimum delay between requests     200                                                    
Minimum delay between requests to the same ip1000                                                   
Number of child sites              47                                                     
Optimize for shared hosting or big networksNo                                                     
Plugin advanced automatic updates enabledYes                                                    
Primary backup system              MainWP Legacy Backups                                  
REST API enabled                   No                                                     
Site health monitoring enabled     Yes                                                    
Theme advanced automatic updates enabledYes                                                    
Use WP Cron                        No                                                     
WP Core advanced automatic updates enabledYes                                                    

### Extensions                     Version                                                License                                      Status   ###

Advanced Uptime Monitor Extension  5.2.2                                                  Deactivated                                  Warning     
Dashboard Lock                     4.0.2                                                  Actived                                      Pass        
MainWP Google Analytics Extension  4.0.4                                                  Actived                                      Pass        
MainWP Maintenance Extension       4.1.1                                                  Actived                                      Pass        
MainWP Page Speed Extension        4.0.2                                                  Actived                                      Pass        
MainWP Pro Reports Extension       4.0.11                                                 Actived                                      Pass        
MainWP Sucuri Extension            4.0.12                                                 Deactivated                                  Warning     
MainWP Virusdie Extension          4.0.0                                                  Actived                                      Pass        
MainWP White Label Extension       4.1.1                                                  Actived                                      Pass        
SEOPress                           1.1.0                                                                                                           

### Plugin                         Version                                                Status                                    ###

Classic Editor                     1.6.2                                                  Active                                       
MainWP Dashboard                   4.3.0.1                                                Active                                       
MainWP Page Speed Extension        4.0.2                                                  Active                                       
SEOPress for MainWP                1.1.0                                                  Active                                       
Temporary Login Without Password   1.8.1.1                                                Inactive                                     
WP Mail SMTP                       3.6.1                                                  Active                                       

1 Like

Thank you for the system report.

Nothing from it stands out as an obvious issue.

Next, we would like to take a look at a system report from the Child Site. Can you please open a private Help Desk ticket so we can continue from there?

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