Full backup with legacy backup enabled

Hi,

When i enable legacy backup and then try to do a full back up of the site in order to clone a large site i get an error that there is a backup i progress even when there is not.


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Hi @rachel

The site you’re trying to back up is 900MB in size, correct?

The reason for the progress stall might be due to the limited server resources.

Can you try performing a legacy backup for a smaller site and see how it behaves?

I’m having a lot of issues with it. Now when i want to enable the legacy backup setting it wont save… the toggle doesn’t extend

I would like to clone this large site what do you suggest is the best way to do so?


@bojan

Thanks for the screenshot.

Can you please try performing a backup of a different, smaller site?

That could inform us whether the issue is related to server resources.

i tried with a smaller site it worked but then got this error

Hi Rachel,

I see that you’ve opened a private help desk ticket.

Let’s continue troubleshooting there, and I will update the community via this topic once we have more information.