Homepage screenshot not working for my child websites

Hello
the homepage screenshot does not work for me.
In the list of all my managed websites, I can’t see any image to check if the home is fine, for all my websites.
I attach a screen capture of the problem, if anyone can help.

How can I deal with that?
Thank you

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

Hi, @kwcjr , @lertygo.
It was the same with me. It was a temporary issue and was due to Wordpress’s infrastructure, as no response was received from the api query at https://s0.wp.com/mshots/v1/

3 Likes

@danzubco I was going to suggest that but I didn’t want to jump to any conclusions. Thanks for letting us know that you ran into the same.

@lertygo I would try to navigate to one of those end points manually and see if it still gives the 404… is it does then @danzubco is correct. If this is the case then it should fix itself in the 24hr time frame when mShot server takes another screenshot.

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