Installed Themes not showing under Manage Themes

So I am brand new to MainWP, but 25 years full time in IT, it seems very straight forward. Install Theme, check box for both sites, wait for complete, do it 2x on Astra & Envo.

Nothing is showing under Manage Themes, not the ones pre-installed or the newly installed ones.

Also I did a Test Extension Install of Succuri and the Vulnerability Check, but neither of them went to the Child Site, they only installed on the Main Site. Do extensions only run on the Main Site and then perform their activity on the Child Site somehow??

Thanks for Help! Looking forward to using this for a long time :slight_smile:

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Here you can see 5 themes exist, but none are in MainWP

### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version                                                                             Pass        
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
MainWP Sucuri Extension            4.0.7                                                  Active                                       Pass        
MainWP Vulnerability Checker Extension4.0.3                                                  Active                                       Pass        
WordPress Version                  >=3.6                                                  5.4.2                                        Pass        
WordPress Memory Limit             >=64M                                                  40M                                          Warning     
MultiSite Disabled                 =true                                                  true                                         Pass        
FileSystem Method                  = direct                                               direct                                       Pass        
PHP Version                        >=5.6                                                Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           300                                          Pass        
PHP Max Input Time                 >=30 seconds                                           300                                          Pass        
PHP Memory Limit                   >=128M                                                 256M                                         Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Upload Max Filesize            >=2M                                                   128M                                         Pass        
PHP Post Max Size                  >=2M                                                   128M                                         Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.18.1                                               7.68.0                                       Pass        
cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.1.1g                               Pass        
PHP Allow URL fopen                YES                                                    
PHP Exif Support                   YES ( V7.3.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
PHP Disabled Functions             apache_child_terminate,  apache_get_modules,  apache_get_version,  apache_getenv,  apache_note,  apache_setenv,  disk_free_space,  disk_total_space,  diskfreespace,  dl,  escapeshellarg,  escapeshellcmd,  get_current_user,  getmygid,  getmyinode,  getmypid,  getmyuid,  getrusage,  highlight_file,  lchgrp,  lchown,  libxml_disable_entity_loader,  link,  passthru,  pclose,  pcntl_alarm,  pcntl_exec,  pcntl_exec,  pcntl_fork,  pcntl_get_last_error,  pcntl_getpriority,  pcntl_setpriority,  pcntl_signal,  pcntl_signal_dispatch,  pcntl_sigprocmask,  pcntl_sigtimedwait,  pcntl_sigwaitinfo,  pcntl_strerror,  pcntl_wait,  pcntl_waitpid,  pcntl_wexitstatus,  pcntl_wifexited,  pcntl_wifsignaled,  pcntl_wifstopped,  pcntl_wstopsig,  pcntl_wtermsig,  popen,  posix_getpwuid,  posix_kill,  posix_mkfifo,  posix_setpgid,  posix_setsid,  posix_setuid,  posix_uname,  proc_close,  proc_get_status,  proc_nice,  proc_open,  proc_terminate,  prog_get_status,  shell_exec,  show_source,  symlink,  system, exec,
PHP Loaded Extensions              Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apc, apcu, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imagick, imap, intl, json, libxml, mbstring, msgpack, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, readline, redis, session, shmop, soap, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL Version                      >=5.0                                                  10.3.22-MariaDB-1ubuntu1-log                 Pass        
MySQL Client Encoding              utf8                                                   
Server Info                        
Server Software                    nginx/1.19.1                                           
Operating System                   Linux                                                  
Architecture                       64 bit                                                 
Server Protocol                    HTTP/1.0                                               
HTTPS                              ON - on                                                
Server self connect                Not expected HTTP response body:                       
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.89 Safari/537.36
Gateway Interface                  CGI/1.1                                                
Memory Usage                       4.61 MB                                                
Request Time                       1595628697                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number Of Child Sites              2                                                      
Use WP-Cron                        No                                                     
Optimize for Shared Hosting or Big NetworksNo                                                     
Automatic Daily Update             Install trusted updates                                
Abandoned Plugins/Themes Tolerance                                                        
Maximum number of posts to return                                                         
Maximum number of pages to return                                                         
Primary Backup System              Default MainWP Backups                                 
Maximum simultaneous requests      4                                                      
Minimum delay between requests     200                                                    
Maximum simultaneous requests per ip1                                                      
Minimum delay between requests to the same ip1000                                                   
Maximum simultaneous sync requests                                                        
Minimum simultaneous install/update requests                                                       
Active Plugins                     
Akismet Anti-Spam                  4.1.6                                                  Inactive                                     
MainWP Child                                                             Active                                       
MainWP Dashboard                                                         Active                                       

ALSO, I have ASKIMET Spam installed outside of MainWP and it does not appear in this list.

So do Plugins have to be installed through MainWP in order to display here?

It is not clear at all that the Child Plugin must be installed on the Main site for it to be included in the panel. I did not figure this out until the main site wasn’t showing up in MainWP and so I just went and installed it to see. This info should definitely be included in the Instructions more clearly, "Install BOTH Plugins on main site right up front"

Slightly confused about Keys! Do you have to make a New Key every time you make some more changes to any plugin and then go through the whole process of copying / pasting / updating?

Not a big deal, but wanted to point out the Server Information screen is in conflict with the actual data output by the site (see attached). My reported server memory is above 64MB and Curl is 300 Seconds, but the Admin still shows Warnings for both. I also confirmed with my host memory is 256mb and Curl is 300, so the Dashboard appears to be reading from a different place than the report is :slight_smile:

Hi Jay, I will be happy to help.

First, let me clear that MainWP Extensions don’t have to be installed on child sites. Extensions should be installed only on your dashboard site.

Regarding the Manage Themes section, can you please tell me what happens when you select your child sites, select wanted theme activity status, and run the search:

Do you get some error message or the process just stalls?

Regarding the server information, please note that PHP Memory Limit is not the same as WP Memory Limit, also if the cURL Timeout has been increased recently, you may need to reboot the server before the change takes effect. Here you can see more details about resolving system requirement issues.

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