I have an issue with my MainWP dashboard WP setup where I cannot add new users. This happened, I think, after I added and then removed the team control addon. If I disable all plugins and change them for the site I still cannot add new users.
Is this something that can be investigated or am I best to create a new dashboard and migrate all my child sites? I have about 150 so want to avoid that if possible.
If I do export and import to a new dashboard is it quite easy or do I have to manually config each site again? I have Google Analytics etc synced up so I’m worried it’s a lot of work.
Can you help?
Hey @ShortTech
If you cannot create new users on the Dashboard site, it could be a problem with corrupted roles in the system.
Can you install the User Roles plugin: User Role Editor – WordPress plugin | WordPress.org
Check the existing user roles, and if you see anything odd that doesn’t look like an actual role, please feel free to delete it.
You can also share the screenshot of those roles with us if you need our advice on what roles can be deleted.