Jump to site bring me to 404


The “jump to site” button bring me to a 404 error or 414 error or “not found” page.
I can’t access to the backoffice of any of my child-sites

I have iTheme security on my sites (Long URL Strings : disabled)
Url website is strictly the same (from MainWP dashboard to WP general settings)

Thank you in advance pour your help.

Hi Chris,

Thanks for reaching out.
Can you please try to completely disable the iThemes Secuirty and any other security plugin and see if that helps?

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Thank you for your help.

I disabled the iTheme Security plugin, and the behavior is different from one site to another:
Either I get the wordpress authentication form
Either I find an error 414


Hi BillyBoy,

Thanks for the update.

Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

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