plugins by ZIP to my websites not possible (error)

Hello,

I have an annual paid subscription with you.

Everything works fine on my server except for sending plugins by ZIP to my websites. My system administrator has deactivated the open_basedir protection but the refusal continues, even on blogs with no particular security. Do you have any solutions?

Thanks

Hey @diginov

Please review this KB containing the troubleshooting steps for issues with Install by ZIP upload: