Pro Extensions not Available

I just purchased a lifetime license yet most of the “PRO” extensions are not allowed to be installed in my Dashboard. It says “Extension not Purchased”. I cannot seem to find any KB or anything related. A few forum posts talk about regenerating API keys.

Thanks for your help.

Hi @skybrant

Welcome to the MainWP community.

We’ve just checked your account, and everything looks as it should.

This may simply be the case of your local browser cache. Can you try hard-refreshing the MainWP Dashboard (usually CTRL+F5), clearing the browser cache, or you can also try an Incognito/Private window?

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