Pro Report: "Error reporting data" in PDF

When I generate a pro report, it creates a PDF but the PDF just says “Error reporting data”.

### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version           4.2.2                                                  4.2.2                                        Pass        
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
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MainWP White Label Extension       4.1.1                                                  API License Inactive                         Warning     
MainWP Bulk Settings Manager Extension4.0.4                                                  API License Inactive                         Warning     
MainWP Code Snippets Extension     4.0.1                                                  API License Inactive                         Warning     
MainWP iThemes Security Extension  4.1                                                    API License Inactive                         Warning     
MainWP Maintenance Extension       4.1.1                                                  API License Inactive                         Warning     
MainWP Pro Reports Extension       4.0.8                                                  API License Inactive                         Warning     
MainWP UpdraftPlus Extension       4.0.5                                                  API License Inactive                         Warning     
MainWP Vulnerability Checker Extension4.1.1                                                  API License Inactive                         Warning     
MainWP Wordfence Extension         4.0.5                                                  API License Inactive                         Warning     
WordPress Version                  >=3.6                                                  5.9.3                                        Pass        
WordPress Memory Limit             >=64M                                                  40M                                          Warning     
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PHP Version                        >=7.0                                                  7.4.28                                       Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           30                                           Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=128M                                                 1024M                                        Pass        
PCRE Backtracking Limit            >=10000                                                100000                                       Pass        
PHP Upload Max Filesize            >=2M                                                   100M                                         Pass        
PHP Post Max Size                  >=2M                                                   100M                                         Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.18.1                                               7.58.0                                       Pass        
cURL SSL Version                   >=OpenSSL/1.1.0                                        OpenSSL/1.1.1                                Pass        
PHP Allow URL fopen                YES                                                    
PHP Exif Support                   YES ( V7.4.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
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MySQL Version                      >=5.0                                                  5.7.38-0ubuntu0.18.04.1                      Pass        
MySQL Client Encoding              utf8                                                   
Server Info                        
Server Software                    Apache/2.4.29 (Ubuntu)                                 
Operating System                   Linux                                                  
Architecture                       32		 bit                                               
Server Protocol                    HTTP/1.1                                               
HTTPS                              ON                                                     
Server self connect                Not expected HTTP response body: 401 Unauthorized

This server could not verify that you
are authorized to access the document
requested.  Either you supplied the wrong
credentials (e.g., bad password), or your
browser doesn't understand how to supply
the credentials required.
User Agent                         Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.54 Safari/537.36
Gateway Interface                  CGI/1.1                                                
Memory Usage                       4.09 MB                                                
Request Time                       1651844286                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number of child sites              5                                                      
Use WP Cron                        No                                                     
Optimize for shared hosting or big networksNo                                                     
WP Core advanced automatic updates enabledYes                                                    
Plugin advanced automatic updates enabledYes                                                    
Theme advanced automatic updates enabledYes                                                    
Abandoned plugins/themes tolerance 365                                                    
Maximum number of posts to return                                                         
Maximum number of pages to return                                                         
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Primary backup system              MainWP Legacy Backups                                  
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Site health monitoring enabled     Yes                                                    
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Minimum delay between requests     200                                                    
Maximum simultaneous requests per ip1                                                      
Minimum delay between requests to the same ip1000                                                   
Maximum simultaneous sync requests                                                        
Maximum simultaneous install and update requests                                                       
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Cache control enabled              No                                                     
Active Plugins                     
301 Redirects                      2.72                                                   Active                                       
MainWP Dashboard                   4.2.2                                                  Active                                       
WP Cron HTTP Auth                  2.3                                                    Active                                       
WP Crontrol                        1.12.1                                                 Active                                       

1 Like

Ahhh nevermind, I missed the part where a pro reports plugin had to be installed on all child sites as well.

1 Like

Hi @84em

Thanks for the update. Glad you managed to resolve the issue.

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