Pro Reports missing data

After the last release of all of the MainWP plugins I ran my monthly reports and they are missing a lot of information that used to be standard

  • Google Analytics
  • Sucuri scans
  • Core updates
  • Theme updates

I have submitted a ticket as well.


### WordPress Check                Required                                               Detected                                     Status   ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  512M                                         Pass        
WordPress Version                  >=3.6                                                  6.1.1                                        Pass        

### PHP                            Required                                               Detected                                     Status   ###

cURL Extension Enabled             =true                                                  true                                         Pass        
cURL SSL Version                   >=OpenSSL/1.1.0                                        OpenSSL/1.1.1f                               Pass        
cURL Timeout                       >=300 seconds                                          300                                          Pass        
cURL Version                       >=7.29.0                                               7.68.0                                       Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                N/A                                                    YES                                                      
PHP Disabled Functions             N/A                                                    No functions disabled.                                   
PHP Exif Support                   N/A                                                    YES ( V8.1.)                                             
PHP IPTC Support                   N/A                                                    YES                                                      
PHP Loaded Extensions              N/A                                                    Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, imap, intl, json, libxml, mbstring, mcrypt, memcache, memcached, msgpack, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, readline, redis, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib            
PHP Max Execution Time             >=30 seconds                                           300                                          Pass        
PHP Max Input Time                 >=30 seconds                                           300                                          Pass        
PHP Memory Limit                   >=128M                                                 512M                                         Pass        
PHP Post Max Size                  >=2M                                                   256M                                         Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Upload Max Filesize            >=2M                                                   256M                                         Pass        
PHP Version                        >=7.0                                                  8.1.13                                       Pass        
PHP XML Support                    N/A                                                    YES                                                      
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                error:24070079:random number generator:RAND_write_file:Cannot open fileWarning     

### MySQL                          Required                                               Detected                                     Status   ###

MySQL Client Encoding              N/A                                                    utf8                                                     
MySQL Mode                         N/A                                                    ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION            
MySQL Version                      >=5.0                                                  8.0.30-22                                    Pass        

### Server Configuration           Detected Value                                      ###

Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,*/*;q=0.8
Accept-Charset Content             N/A                                                    
Architecture                       64		 bit                                               
Gateway Interface                  CGI/1.1                                                
HTTPS                              ON                                                     
Memory Usage                       10.78 MB                                               
Operating System                   Linux                                                  
Request Time                       1672692707                                             
Server Protocol                    HTTP/2.0                                               
Server self connect                Not expected HTTP response body:                       
Server Software                    nginx/1.21.6                                           
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:108.0) Gecko/20100101 Firefox/108.0

### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 366                                                    
Basic uptime monitoring enabled    Yes                                                    
Cache control enabled              Yes                                                    
MainWP Dashboard Version           Latest: 4.3.1 | Detected: 4.3.1 Pass                   
MainWP legacy backups enabled      No                                                     
Maximum number of pages to return  50                                                     
Maximum number of posts to return  50                                                     
Maximum simultaneous install and update requests3                                                      
Maximum simultaneous requests      8                                                      
Maximum simultaneous requests per ip2                                                      
Maximum simultaneous sync requests 10                                                     
Minimum delay between requests     200                                                    
Minimum delay between requests to the same ip500                                                    
Number of child sites              46                                                     
Optimize for shared hosting or big networksNo                                                     
Plugin advanced automatic updates enabledNo                                                     
Primary Backup System              WPvivid Backup for MainWP                              
REST API enabled                   No                                                     
Site health monitoring enabled     Yes                                                    
Theme advanced automatic updates enabledNo                                                     
Use WP Cron                        Yes                                                    
WP Core advanced automatic updates enabledNo                                                     

### Extensions                     Version                                                License                                      Status   ###

Activity Log for MainWP            2.1.0                                                                                                           
Advanced Uptime Monitor Extension  5.2.2                                                  Actived                                      Pass        
Boilerplate Extension              4.1.2                                                  Actived                                      Pass        
Dashboard Lock                     4.0.2                                                  Actived                                      Pass        
MainWP Broken Links Checker Extension4.0.0.6                                                Deactivated                                  Warning     
MainWP Custom Dashboard Extension  4.1.2                                                  Actived                                      Pass        
MainWP Domain Monitor Extension    4.0.1                                                  Actived                                      Pass        
MainWP Favorites Extension         4.0.11                                                 Actived                                      Pass        
MainWP File Uploader Extension     4.1.1                                                  Actived                                      Pass        
MainWP Google Analytics Extension  4.0.5                                                  Actived                                      Pass        
MainWP Maintenance Extension       4.1.2                                                  Actived                                      Pass        
MainWP Pro Reports Extension       4.0.12                                                 Actived                                      Pass        
MainWP Sucuri Extension            4.0.13                                                 Actived                                      Pass        
MainWP White Label Extension       4.1.3                                                  Actived                                      Pass        
MainWP WooCommerce Status Extension4.0.8                                                  Actived                                      Pass        
WPvivid Backup MainWP              0.9.28                                                                                                          

### Plugin                         Version                                                Status                                    ###

Activity Log for MainWP            2.1.0                                                  Active                                       
FluentSMTP                         2.2.2                                                  Active                                       
MainWP Broken Links Checker Extension4.0.0.6                                                Active                                       
MainWP Child                       4.3.1                                                  Active                                       
MainWP Dashboard                   4.3.1                                                  Active                                       
Patchstack Security                2.1.23                                                 Active                                       
Typemarker                         1.6.3                                                  Active                                       
WP 2FA - Two-factor authentication for WordPress2.3.0                                                  Active                                       
WP fail2ban                        4.4.0.9                                                Active                                       
WPCodeBox                          1.4.1                                                  Active                                       
WPvivid Backup MainWP              0.9.28                                                 Active                                       
WPvivid Backup Plugin              0.9.81                                                 Active                                       
WPvivid Plugins Pro                2.2.12                                                 Active                                       

Please verify all your Extensions are up to date, your issue seems similar to this thread from earlier:

All plugins are up to date per the version numbers and update dates in the mainwp website (my downloads section)

Had very similar “shortcode” fields instead of values.
Downloaded the latest version of Pro Reports extension from mainwp account “my downloads”
FTP deleted the wp-content/plugins/mainwp-pro-reports-extension folder
Uploaded the fresh/downloaded one.
Logged out of the site, logged in again and it worked.

1 Like

Hey @7thcircle

We’ve received your ticket. Let’s continue addressing the issue there, and I’ll update this thread with the solution.

1 Like

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