Problem with MainWP Child Reports (no send) II

Hi

Since May i have the same problem, the reports are not send.
Bogdan, I have test “one daily or weekly” but same problem.

Old Topic > READ

Thank you :slight_smile:


### Server Info                    Required                                               Detected                                     État     ###

MainWP Dashboard                   
Version de MainWP Dashboard        4.1.9.1                                                4.1.9.1                                      Ok          
MainWP Upload Directory            Writable                                               Writable                                     Ok          
Extensions MainWP                  
Advanced Uptime Monitor Extension  5.2                                                    API License Active                           Ok          
MainWP Branding Extension          4.0.2.1                                                API License Active                           Ok          
MainWP Client Reports Extension    4.0.8                                                  API License Active                           Ok          
MainWP Custom Dashboard Extension  4.0.2                                                  API License Active                           Ok          
MainWP Google Analytics Extension  4.0.3.2                                                API License Active                           Ok          
MainWP Maintenance Extension       4.0.2.1                                                API License Active                           Ok          
MainWP Page Speed Extension        4.0.1.1                                                API License Active                           Ok          
MainWP Rocket Extension            4.0.2                                                  API License Active                           Ok          
MainWP Time Capsule Extension      4.0.1.1                                                API License Active                           Ok          
WordPress                          
WordPress Version                  >=3.6                                                  5.8.1                                        Ok          
WordPress Memory Limit             >=64M                                                  512M                                         Ok          
MultiSite Disabled                 =true                                                  true                                         Ok          
Méthode fichier système            = direct                                               direct                                       Ok          
PHP                                
PHP Version                        >=7.0                                                  7.4.24                                       Ok          
PHP Safe Mode Disabled             =true                                                  true                                         Ok          
PHP Max Execution Time             >=30 seconds                                           300                                          Ok          
PHP Max Input Time                 >=30 seconds                                           60                                           Ok          
PHP Memory Limit                   >=128M                                                 512M                                         Ok          
PCRE Backtracking Limit            >=10000                                                1000000                                      Ok          
PHP Upload Max Filesize            >=2M                                                   100M                                         Ok          
PHP Post Max Size                  >=2M                                                   100M                                         Ok          
SSL Extension Enabled              =true                                                  true                                         Ok          
SSL Warnings                       = empty                                                                                             Ok          
cURL Extension Enabled             =true                                                  true                                         Ok          
cURL Timeout                       >=300 seconds                                          60                                           Avertissement
cURL Version                       >=7.18.1                                               7.64.0                                       Ok          
cURL SSL Version                   >=OpenSSL/1.1.0                                        OpenSSL/1.1.1d                               Ok          
PHP autorise les URLs fopen        OUI                                                    
Support PHP Exif                   OUI ( V7.4.)                                           
Support PHP IPTC                   OUI                                                    
Support PHP XML                    OUI                                                    
Fonctions PHP désactivées          , pcntl_alarm, pcntl_async_signals, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_signal_get_handler, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_unshare, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifcontinued, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig,
Extensions PHP chargées            Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apc, apcu, bcmath, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, geoip, gettext, hash, iconv, igbinary, intl, json, libxml, mbstring, memcached, msgpack, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, pspell, readline, redis, session, shmop, snmp, soap, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
MySQL                              
MySQL Version                      >=5.0                                                  10.3.29-MariaDB-0+deb10u1                    Ok          
Mode MySQL                         ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
Encodage client MySQL              utf8mb4                                                
Server Info                        
Logiciel du serveur                nginx/1.14.2                                           
Système d'exploitation             Linux                                                  
Architecture                       64		 bit                                               
Protocole du serveur               HTTP/2.0                                               
HTTPS                              OUI                                                    
Connexion automatique du serveur   Réponse du corps HTTP non espérée : ERREUR 401
    
    
    


	
    
        
            ERREUR 401
        
        
			- Merci de contacter votre hébergeur -
        
        
			WP Trigone
Agent utilisateur                  Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.61 Safari/537.36
Interface de passerelle            CGI/1.1                                                
Utilisation de la mémoire          14.85 MB                                               
Temps de la requête                1633421033                                             
Contenu accepté                    text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Jeu de caractère accepté pour le contenuIndisponible                                           
Réglages MainWP                    
Nombre de sites enfants            38                                                     
Utiliser WP-Cron                   Oui                                                    
Optimiser pour l’hébergement mutualisé ou les grands réseauxOui                                                    
Mise à jour quotidienne automatiqueInstall trusted updates                                
Tolérance d’abandon d’extension/thème365                                                    
Nombre maximal d’articles à retourner                                                       
Nombre maximal de pages à retourner                                                       
Système de sauvegarde principale   MainWP WP Time Capsule Extension                       
Requêtes simultanées maximum       4                                                      
Délai minimum entre les requêtes   200                                                    
Requêtes simultanées maximum par IP1                                                      
Délai minimum entre les requêtes vers la même IP1000                                                   
Nombre maximum de requêtes de synchronisation simultanées                                                       
Requêtes maximum d’installation/mise à jour simultanées                                                       
Extensions activées                
Backup and Staging by WP Time Capsule1.22.5                                                 Actif                                        
MainWP Dashboard                   4.1.9.1                                                Actif                                        
MainWP Time Capsule Extension      4.0.1.1                                                Actif                                        
SecuPress Pro — WordPress Security 2.1                                                    Actif                                        

Hi Olivier,
Can you please udpate the extension to version 4.0.9 and see if it works better for you?
Also, I see that some security rule is blocking the Server self connect test and returning the Error 401. Can you tell me do you have HTTP Basic Auth Set on your Dashboard site? I am asking because this can block WP Cron from being triggered so scheduled actions would fail to run.

Hi Bogdan
I test the 4.0.9 but same problem.
Sorry, but I don’t understand about HTTP Basic, witch section please?
Thanks

Hi Olivier,

HTTP basic auth is a security rule that is often set with custom rules in .htaccess or in some cases, there is cPanel side for doing it.

It’s Username & Password requirement that shows before hitting the site.

1 Like

Hi Bogdan
OK but where is the option HTTP Basic Auth Set on my Dashboard site, to see that?
Thank you

Do you use the MainWP Clean and Lock Extension?
If yes, please check its settings, if not, the HTTP Basic Auth is probably set with some other plugin or server-side.

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