When I upload a custom login image under the White Label Extension and Save Settings, I get redirected to Page Not Found. Any help would be appreciated! Thanks in advance.
After you click Save Settings, do you get a popup showing a progress bar for child sites, or do you get Page Not Found even before that?
Have you tried different images or image formats?
And can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
I do not get a progress bar popup. Only the redirection to Page Not Found.
Yes, I just tried both jpg & png of varying sizes with the same result.
Here is the System Report for MainWP Community:
### WordPress Check Required Detected Status ### FileSystem Method = direct direct Pass MultiSite Disabled =true true Pass WordPress Memory Limit >=64M 64M Pass WordPress Version >=3.6 6.1 Pass ### PHP Required Detected Status ### cURL Extension Enabled =true true Pass cURL SSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1q Pass cURL Timeout >=300 seconds 60 Warning cURL Version >=7.18.1 7.85.0 Pass PCRE Backtracking Limit >=10000 1000000 Pass PHP Allow URL fopen N/A NO PHP Disabled Functions N/A No functions disabled. PHP Exif Support N/A YES ( V7.4.) PHP IPTC Support N/A YES PHP Loaded Extensions N/A Core, PDO, Phar, Reflection, SPL, SimpleXML, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, hash, iconv, imagick, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, posix, readline, session, standard, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib PHP Max Execution Time >=30 seconds 600 Pass PHP Max Input Time >=30 seconds 300 Pass PHP Memory Limit >=128M 256M Pass PHP Post Max Size >=2M 128M Pass PHP Safe Mode Disabled =true true Pass PHP Upload Max Filesize >=2M 128M Pass PHP Version >=7.0 7.4.32 Pass PHP XML Support N/A YES SSL Extension Enabled =true true Pass SSL Warnings = empty Pass ### MySQL Required Detected Status ### MySQL Client Encoding N/A utf8 MySQL Mode N/A NO_ENGINE_SUBSTITUTION MySQL Version >=5.0 5.6.51 Pass ### Server Configuration Detected Value ### Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9 Accept-Charset Content N/A Architecture 64 bit Gateway Interface CGI/1.1 HTTPS ON Memory Usage 99.44 MB Operating System Linux Request Time 1667505958 Server Protocol HTTP/1.1 Server self connect Response Test O.K. Server Software Apache User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/22.214.171.124 Safari/537.36 ### MainWP Dashboard Settings Detected Value ### Abandoned plugins/themes tolerance 365 Basic uptime monitoring enabled Yes Cache control enabled No MainWP Dashboard Version Latest: 126.96.36.199 | Detected: 188.8.131.52 Pass MainWP legacy backups enabled No Maximum number of comments 50 Maximum number of pages to return Maximum number of posts to return Maximum simultaneous install and update requests Maximum simultaneous requests 4 Maximum simultaneous requests per ip1 Maximum simultaneous sync requests Minimum delay between requests 200 Minimum delay between requests to the same ip1000 Number of child sites 27 Optimize for shared hosting or big networksNo Plugin advanced automatic updates enabledYes Primary Backup System MainWP UpdraftPlus Extension REST API enabled No Site health monitoring enabled Yes Theme advanced automatic updates enabledYes Use WP Cron No WP Core advanced automatic updates enabledYes ### Extensions Version License Status ### Advanced Uptime Monitor Extension 5.2.2 Actived Pass MainWP Article Uploader Extension 4.0.2 Actived Pass MainWP Bulk Settings Manager Extension4.0.5 Actived Pass MainWP Code Snippets Extension 4.0.2 Actived Pass MainWP Comments Extension 4.0.6 Actived Pass MainWP Custom Dashboard Extension 4.1.1 Actived Pass MainWP Domain Monitor Extension 4.0.1 Actived Pass MainWP Favorites Extension 4.0.10 Actived Pass MainWP File Uploader Extension 4.1 Actived Pass MainWP Google Analytics Extension 4.0.4 Actived Pass MainWP Lighthouse Extension 4.0.2 Actived Pass MainWP Maintenance Extension 4.1.1 Actived Pass MainWP Page Speed Extension 4.0.2 Actived Pass MainWP Post Dripper Extension 4.0.4 Actived Pass MainWP Post Plus Extension 4.0.3 Actived Pass MainWP Pro Reports Extension 4.0.11 Actived Pass MainWP Staging Extension 4.0.3 Actived Pass MainWP Team Control 4.0.3 Actived Pass MainWP UpdraftPlus Extension 4.0.6 Actived Pass MainWP Virusdie Extension 4.0.0 Actived Pass MainWP Vulnerability Checker Extension4.1.2 Actived Pass MainWP White Label Extension 4.1.1 Actived Pass MainWP Wordfence Extension 4.0.7 Actived Pass MainWP WordPress SEO Extension 4.0.2 Actived Pass ### Plugin Version Status ### Kadence Blocks - PRO Extension 1.7.18 Active Kadence Blocks – Gutenberg Blocks for Page Builder Features2.4.18 Active Kadence Cloud 1.0.5 Active Kadence Custom Fonts 1.1.3 Active Kadence Pro - Premium addon for the Kadence Theme1.0.7 Active Kadence Starter Templates 1.2.16 Active MainWP Dashboard 184.108.40.206 Active UpdraftPlus - Backup/Restore 1.22.23 Active Wordfence Security 7.7.1 Active WP Mail SMTP 3.6.1 Active WP-Optimize - Clean, Compress, Cache3.2.9 Active Yoast SEO 19.9 Active
Strange. The images I was exporting from Adobe Illustrator as 72dpi were apparently the issue.
I opened the Illustrator files in Photoshop and exported from there and it applied successfully.
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