May 23, 2023, 9:09am
Basically, I love the pro reports functionality…
But I’m faced with the problem that on some of the reports no information appears. I.e. it says there won’t have been any Plugin updates or page changes within a defined period, but there have definitively been some.
More confusing: For the same website one time information appear one day, but not the next day.
Is there somehing on my side to configure?
May 23, 2023, 12:22pm
Welcome to the MainWP Community.
Can you check on the child site itself, on
Settings > MainWP Child > Child Reports page, that the activity such as plugin updates is actually logged?
And make sure that the date range in the Pro Reports is set correctly to include that activity.
May 24, 2023, 1:07pm
thanks for the fast answer.
The Child Reports are running in each site I like to track.
As it’s not working with more child sites, could there be an issue on the parent?
May 24, 2023, 2:13pm
Thanks for verifying that.
Would you mind opening a private
Help Desk ticket so we can collect some additional information & investigate further?
May 24, 2023, 2:55pm
Done, Thanks a lot for your help!