Test Connection not working - DevTools Error

On adding new site, I enter URL, and click Test Connection and it does nothing - no error message… nothing. Chrome DevTools shows:

bootstrap.min.js?ver=3.2.1:6 Uncaught TypeError: No method named “setting”
at HTMLDivElement. (bootstrap.min.js?ver=3.2.1:6:33072)
at Function.each (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,zxcvbn-async,moxiejs,plupload&ver=6.0.2:2:3003)
at s.fn.init.each (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,zxcvbn-async,moxiejs,plupload&ver=6.0.2:2:1481)
at o._jQueryInterface [as modal] (bootstrap.min.js?ver=3.2.1:6:32883)
at mainwp_managesites_test (mainwp.js?ver=4.2.7:1694:45)
at HTMLInputElement. (mainwp.js?ver=4.2.7:1879:5)
at HTMLDocument.dispatch (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,zxcvbn-async,moxiejs,plupload&ver=6.0.2:2:43064)
at v.handle (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,zxcvbn-async,moxiejs,plupload&ver=6.0.2:2:41048)

This was working fine a few days ago.

From system report:

MainWP Dashboard Version Latest: 4.2.7 | Detected: 4.2.7 Pass
MainWP legacy backups enabled No
Maximum number of pages to return 50
Maximum number of posts to return 50
Maximum simultaneous install and update requests
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of child sites 22
Optimize for shared hosting or big networksNo
Plugin advanced automatic updates enabledYes
Primary backup system MainWP Legacy Backups
REST API enabled No
Site health monitoring enabled Yes
Theme advanced automatic updates enabledYes
Use WP Cron No
WP Core advanced automatic updates enabledYes

1 Like

Hey @ronr1999

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

I found that this bug appears when Atarim is activated. It’s fine without it…


### WordPress Check                Required                                               Detected                                     Status   ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  128M                                         Pass        
WordPress Version                  >=3.6                                                  6.0.2                                        Pass        

### PHP                            Required                                               Detected                                     Status   ###

cURL Extension Enabled             =true                                                  true                                         Pass        
cURL SSL Version                   >=OpenSSL/1.1.0                                        OpenSSL/1.1.1p                               Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.18.1                                               7.71.0                                       Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                N/A                                                    YES                                                      
PHP Disabled Functions             N/A                                                    No functions disabled.                                   
PHP Exif Support                   N/A                                                    YES ( V7.4.)                                             
PHP IPTC Support                   N/A                                                    YES                                                      
PHP Loaded Extensions              N/A                                                    Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, i360, iconv, igbinary, imagick, imap, intl, json, ldap, libxml, litespeed, mbstring, memcached, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, session, shmop, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib            
PHP Max Execution Time             >=30 seconds                                           300                                          Pass        
PHP Max Input Time                 >=30 seconds                                           -1                                           Pass        
PHP Memory Limit                   >=128M                                                 768M                                         Pass        
PHP Post Max Size                  >=2M                                                   128M                                         Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Upload Max Filesize            >=2M                                                   128M                                         Pass        
PHP Version                        >=7.0                                                  7.4.30                                       Pass        
PHP XML Support                    N/A                                                    YES                                                      
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        

### MySQL                          Required                                               Detected                                     Status   ###

MySQL Client Encoding              N/A                                                    utf8mb4                                                  
MySQL Mode                         N/A                                                    ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION            
MySQL Version                      >=5.0                                                  10.5.15-MariaDB-cll-lve                      Pass        

### Server Configuration           Detected Value                                      ###

Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
Architecture                       64		Â bit                                               
Complete URL                       https://foodconnectorproduction.com/master/wp-admin/admin.php?page=mainwp_tab
Current Page URI                   /master/wp-admin/admin.php?page=ServerInformation      
Currently Executing Script Pathname/home/tfcahost/public_html/master/wp-admin/admin.php   
Gateway Interface                                                                         
HTTP Host                          foodconnectorproduction.com                            
HTTPS                              ON                                                     
Memory Usage                       61.41 MB                                               
Operating System                   Linux                                                  
Remote Address                     71.198.168.203                                         
Remote Host                        N/A                                                    
Remote Port                        52277                                                  
Request Time                       1662990228                                             
Server IP                          70.32.23.118                                           
Server Name                        foodconnectorproduction.com                            
Server Port                        443                                                    
Server Protocol                    HTTP/1.1                                               
Server self connect                Response Test O.K.                                     
Server Software                    LiteSpeed                                              
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36
WordPress Root Directory           /home/tfcahost/public_html/master/                     

### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 365                                                    
Basic uptime monitoring enabled    No                                                     
Cache control enabled              No                                                     
MainWP Dashboard Version           Latest: 4.2.7 | Detected: 4.2.7 Pass                   
MainWP legacy backups enabled      No                                                     
Maximum number of pages to return  50                                                     
Maximum number of posts to return  50000                                                  
Maximum simultaneous install and update requests                                                       
Maximum simultaneous requests      4                                                      
Maximum simultaneous requests per ip1                                                      
Maximum simultaneous sync requests                                                        
Minimum delay between requests     200                                                    
Minimum delay between requests to the same ip1000                                                   
Number of child sites              25                                                     
Optimize for shared hosting or big networksNo                                                     
Plugin advanced automatic updates enabledYes                                                    
Primary backup system              MainWP Legacy Backups                                  
REST API enabled                   No                                                     
Site health monitoring enabled     Yes                                                    
Theme advanced automatic updates enabledYes                                                    
Use WP Cron                        No                                                     
WP Core advanced automatic updates enabledYes                                                    

### Extensions                     Version                                                License                                      Status   ###

Advanced Uptime Monitor Extension  5.2                                                    Deactivated                                  Warning     
MainWP Google Analytics Extension  4.0.4                                                  Deactivated                                  Warning     
MainWP Pro Reports Extension       4.0.10                                                 Deactivated                                  Warning     
MainWP UpdraftPlus Extension       4.0.6                                                  Deactivated                                  Warning     
MainWP Wordfence Extension         4.0.6                                                  Deactivated                                  Warning     

### Plugin                         Version                                                Status                                    ###

Admin Menu Editor Pro              2.12.2                                                 Inactive                                     
Advanced Custom Fields PRO         5.12.2                                                 Inactive                                     
Analytics Insights for Google Analytics 4 (AIWP)5.7.4                                                  Inactive                                     
Atarim - Client Interface          3.2.1                                                  Active                                       
Code Snippets                      3.2.0                                                  Inactive                                     
Easy Updates Manager               9.0.13                                                 Active                                       
Elementor                          3.7.4                                                  Active                                       
Elementor Pro                      3.7.5                                                  Active                                       
Essential Addons for Elementor     5.2.4                                                  Inactive                                     
Essential Addons for Elementor - Pro5.2.0                                                  Inactive                                     
Force Update Check for Plugins and Themes1.0.1                                                  Inactive                                     
Formidable Forms                   5.4.5                                                  Inactive                                     
Formidable Forms Pro               5.4.4                                                  Inactive                                     
Formidable MailChimp               2.06                                                   Inactive                                     
LiteSpeed Cache                    5.2.1                                                  Inactive                                     
LoginWP (Formerly Peter's Login Redirect)3.0.3.0                                                Inactive                                     
MainWP Dashboard                   4.2.7                                                  Active                                       
OoohBoi Steroids for Elementor     2.0.1                                                  Inactive                                     
Password Protect WordPress Lite    1.8.4                                                  Inactive                                     
PDF Thumbnails Premium             1.4.3                                                  Inactive                                     
Pure Chat                          2.22                                                   Inactive                                     
Qi Addons For Elementor            1.5.4                                                  Inactive                                     
QUOTE REQUEST Options              9.2.0.6                                                Inactive                                     
Real3D Flipbook                    3.25                                                   Inactive                                     
Redirection                        5.3.3                                                  Inactive                                     
Smush                              3.11.1                                                 Inactive                                     
SVG Support                        2.5.1                                                  Inactive                                     
The Food Connector - Carbon Fields 9.3.1.20                                               Inactive                                     
The Food Connector - Product Catalog Misc Code1.0                                                    Inactive                                     
The Food Connector - Remove Quote Selections9.1.2.5                                                Inactive                                     
The Food Connector - Snippets      2.1.1                                                  Inactive                                     
Timeline Designer                  1.0.3                                                  Inactive                                     
Under Construction                 1.21                                                   Inactive                                     
Unlimited Elements for Elementor (Premium)1.5.25                                                 Inactive                                     
UpdraftPlus - Backup/Restore       1.22.21                                                Active                                       
WooCommerce                        6.8.2                                                  Inactive                                     
Woocommerce Product Delete         1.0.0                                                  Inactive                                     
WooCommerce Product Table PRO      2.6.0                                                  Inactive                                     
Wordfence Security                 7.6.1                                                  Inactive                                     
WP Test Email                      1.1.5                                                  Inactive                                     
WPCodeBox                          1.4.1                                                  Inactive                                     
Yoast Duplicate Post               4.5                                                    Inactive                                     
Yoast SEO                          19.6.1                                                 Inactive                                     

1 Like

Thanks for the update.

I’ve tried the Connection Test with the Atarim extension installed, and in fact, with all MainWP Extensions installed at the same time, and I couldn’t reproduce this issue.

Can you try temporarily deactivating all other non-MainWP plugins and see if that helps? It’s possible another plugin is causing a conflict with the Atarim extension.