Theme update turns green without updating

I’ve noticed that sometimes when I click the button to update a theme or plugin on a child site, MainWP clocks for a couple seconds, then turns the button green with a checkmark. The button says Go to WPAdmin.

In those cases the updates are not happening until I go to WP Admin and do them manually. I have set some themes and plugins to untrusted, but I thought I should be able to bypass that by manually telling MainWP to run the update.

Why does this happen? Shouldn’t I be able to run the updates manually from MainWP?

Thanks.

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If you don’t have them set to ignore then yes you should be able to update them as normal. “Untrusted” is the default setting. I suspect you have something else happening such as a time out or a block.

Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

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