Unable to add Favourite Plugin (upload is working)

Dear support,

I want to upload a couple of plugins to the Favorites section. However, after uploading, I am not able to add the plugins. The weel keeps spinning.

Any suggestions+

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### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 365                                                    
Basic uptime monitoring enabled    No                                                     
Cache control enabled              Yes                                                    
MainWP Dashboard Version           Latest: 4.3.1 | Detected: 4.3.1 Pass                   
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MainWP Domain Monitor Extension    4.0.1                                                  Actived                                      Pass        
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Security Ninja for MainWP          1.5                                                                                                             
WPvivid Backup MainWP              0.9.28                                                                                                          

### Plugin                         Version                                                Status                                    ###

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LiteSpeed Cache                    5.3.1                                                  Active                                       
MainWP Client Reports Extension    4.0.13                                                 Active                                       
MainWP Dashboard                   4.3.1                                                  Active                                       
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Temporary Login Without Password                                                Active                                       
Wordfence Security                 7.8.2                                                  Active                                       
WP File Manager                    7.1.7                                                  Active                                       
WPvivid Backup MainWP              0.9.28                                                 Active                                       

Hey @Chrilles_Wybrandt

Does this happen when you try uploading any plugin to add it to the Favorites or only some?
And can you please try temporarily deactivating all non-MainWP plugins and see if that helps?

I have the same issue. In my case it happens with any plugin zip I upload on the install plugins screen. If I go to the favorites and upload there it will work.

It happens with every plugin. I have tried to disable and enable the MWP Favorites plugin but it made no difference.

Happening to me too.

Thanks for the update.
We couldn’t reproduce the issue on any of our test Dashboards.

Can you please try temporarily deactivating all plugins except for the MainWP Dashboard and the Favorites extension and see if that helps?

If it doesn’t, would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

any progress on this? i thought it would have been addressed by now. it’s happening on my mainwp too. i can only upload the method Eric Leuthardt suggested.

I have now created a support ticket.

@Chrilles_Wybrandt @hue

We have confirmed the issue of adding plugins/themes to Favorites from the Dashboard > Install Plugins/Themes > Upload .zip file page.
The fix will be included in the next release of Favorites.

The workaround until then is to add plugins/themes to Favorites from the Dashboard > Extension > Favorites page.

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