Update to version 5.2.1 turned dashboard into a brick

I’ve been using MainWP for years and it has worked reliably. But after updating the MainWP dashboard to version 5.2.1, auto-sync stopped, manual sync fails, removing a child site fails, updating plugins on child sites fails.

Here is the system report for the MainWP community:


### WordPress Check                Required                                               Detected                                     Status   ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  256M                                         Pass        
WordPress Version                  >=6.2                                                  6.6.2                                        Pass        

### PHP                            Required                                               Detected                                     Status   ###

cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          300                                          Pass        
cURL Version                       >=7.29.0                                               8.10.0                                       Pass        
Function `tmpfile` enabled         N/A                                                    Enabled                                      Pass        
OpenSSL Version                    >=OpenSSL/1.1.0                                        OpenSSL/1.1.1w                               Pass        
OpenSSL Working Status             Yes                                                    Yes                                          Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                N/A                                                    YES                                                      
PHP Disabled Functions             N/A                                                    exec, passthru, shell_exec, system,                      
PHP Exif Support                   N/A                                                    YES                                                      
PHP IPTC Support                   N/A                                                    YES                                                      
PHP Loaded Extensions              N/A                                                    Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, enchant, exif, fileinfo, filter, ftp, gd, hash, iconv, imagick, imap, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, pspell, session, soap, sockets, sqlite3, standard, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib            
PHP Max Execution Time             >=30 seconds                                           300                                          Pass        
PHP Max Input Time                 >=30 seconds                                           600                                          Pass        
PHP Memory Limit                   >=256M                                                 2048M                                        Pass        
PHP Post Max Size                  >=2M                                                   256M                                         Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Session enabled                N/A                                                    Enabled                                      Pass        
PHP Upload Max Filesize            >=2M                                                   256M                                         Pass        
PHP Version                        >=7.4                                                  8.1.29                                       Pass        
PHP XML Support                    N/A                                                    YES                                                      
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        

### MySQL                          Required                                               Detected                                     Status   ###

MySQL Client Encoding              N/A                                                    utf8                                                     
MySQL Mode                         N/A                                                    ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION            
MySQL Version                      >=5.0                                                  10.3.39-MariaDB                              Pass        

### Server Configuration           Detected Value                                      ###

Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Charset Content             N/A                                                    
Architecture                       64         bit                                         
Gateway Interface                  CGI/1.1                                                
HTTPS                              ON                                                     
Memory Usage                       78.92 MB                                               
Operating System                   Linux                                                  
Request Time                       1726922381                                             
Server Protocol                    HTTP/1.1                                               
Server self connect                Not expected HTTP response body:                       
Server Software                    Apache                                                 
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 365                                                    
Basic uptime monitoring enabled    No                                                     
MainWP Dashboard Version           Latest: 5.2.1 | Detected: 5.2.1 Pass                   
MainWP legacy backups enabled      No                                                     
Maximum number of pages to return                                                         
Maximum number of posts to return  1                                                      
Maximum simultaneous install and update requests3                                                      
Maximum simultaneous requests      4                                                      
Maximum simultaneous requests per ip1                                                      
Maximum simultaneous sync requests 8                                                      
Minimum delay between requests     200                                                    
Minimum delay between requests to the same ip1000                                                   
Number of connected sites          238                                                    
Optimize data loading              Yes                                                    
Plugin advanced automatic updates enabledYes                                                    
Primary backup system              MainWP Legacy Backups                                  
REST API enabled                   No                                                     
Site health monitoring enabled     No                                                     
Theme advanced automatic updates enabledYes                                                    
Use WP Cron                        Yes                                                    
WP Core advanced automatic updates enabledYes                                                    

### Extensions                     Version                                                License                                      Status   ###

MainWP Cache Control Extension     5.0                                                    Active                                       Pass        
MainWP Client Reports Extension    4.0.14                                                 Active                                       Pass        
MainWP Code Snippets Extension     5.0.3                                                  Active                                       Pass        
MainWP Custom Dashboard Extension  5.0.1                                                  Active                                       Pass        
MainWP Database Updater Extension  5.0.4                                                  Active                                       Pass        
MainWP Lighthouse Extension        5.0.2                                                  Active                                       Pass        
MainWP Maintenance Extension       5.0                                                    Active                                       Pass        
MainWP SSL Monitor Extension       5.0.1                                                  Active                                       Pass        
MainWP White Label Extension       5.0                                                    Active                                       Pass        
MainWP Wordfence Extension         5.0.1                                                  Active                                       Pass        

### Plugin                         Version                                                Status                                    ###

MainWP Child                       5.2                                                    Active                                       
MainWP Client Reports Extension    4.0.14                                                 Active                                       
MainWP Dashboard                   5.2.1                                                  Active                                       
Redirection                        5.5.0                                                  Active                                       
Wordfence Security                 7.11.7                                                 Active                                       

Hey @peacekeeper

We’ve identified an issue with auto-sync in v5.2.1 and have a fix for it.

However, we haven’t received other reports about the other issues you’ve faced, nor can we reproduce them.

Considering you’re facing multiple issues at the same time, please open a private Help Desk ticket so we can take a closer look at your Dashboard.

And please refer to this Managers thread by its URL in the ticket.

Private Help Desk ticket opened.

After a thorough investigation, we found that the issue was caused by a recent cURL Extension update. On September 11th, 2024, cURL 8.10.0 was released, and some hosts quickly updated their stacks. The fact that these problems began shortly after the MainWP 5.2.1 release is purely coincidental, as the cURL release happened around the same time. Fortunately, our development team identified the issue, and we have just released MainWP Dashboard version 5.2.2, which resolves the problem.

Thank you for the update.

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