UpdraftPlus Database encryption phrase

I just upgraded to UpdraftPlus Premium and trying to set an encryption password, but there is no text box next to the “Database encryption phrase” label to enter it! What am I missing?


I just tested the MainWP UpdraftPlus Extension on my test server and the text field is there - Did you toggle to use UDP Premium at the top of the form?

1 Like

Hi Aaron, please make sure you are using the latest UpdraftPlue extension version.

All plugins are updated and at the latest versions on both MainWP and the managed site. I have use Premium version selected.

I tested in Chrome and IE with the same results. When I use the developer tools in Chrome there are messages about duplicate IDs relating to UpdraftPlus.

 admin.php?page=ManageSitesUpdraftplus&id=3:1 [DOM] Found 2 elements with non-unique id #updraft_dreamobjects_endpoint: (More info: https://goo.gl/9p2vKq) input#updraft_dreamobjects_endpoint select#updraft_dreamobjects_endpoint

<input type="hidden" id="updraft_dreamobjects_endpoint" name="mwp_updraft_dreamobjects_endpoint" value="">

<select id="updraft_dreamobjects_endpoint" name="mwp_updraft_dreamobjects[endpoint]" style="width: 360px">
                        <option value="objects-us-west-1.dream.io" selected="selected">objects-us-west-1.dream.io</option>
                        <option value="objects-us-east-1.dream.io">objects-us-east-1.dream.io (launching some time in 2018)</option>

But I’m not sure it’s related…


Hi Aaron, thanks for the update.

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:


Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

Here you go! Thanks!

### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version                                                                             Pass        
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
Advanced Uptime Monitor Extension  5.0.2                                                  Active                                       Pass        
MainWP Branding Extension          4.0                                                    Active                                       Pass        
MainWP Broken Links Checker Extension4.0                                                    Active                                       Pass        
MainWP Clean and Lock Extension    4.0                                                    Active                                       Pass        
MainWP Client Reports Extension    4.0.3                                                  Active                                       Pass        
MainWP Clone Extension             4.0                                                    Active                                       Pass        
MainWP Code Snippets Extension     4.0                                                    Active                                       Pass        
MainWP Custom Dashboard Extension  4.0                                                    Active                                       Pass        
MainWP Favorites Extension         4.0.2                                                  Active                                       Pass        
MainWP Google Analytics Extension  4.0.3                                                  Active                                       Pass        
MainWP Maintenance Extension       4.0.1                                                  Active                                       Pass        
MainWP Page Speed Extension        4.0.1                                                  Active                                       Pass        
MainWP Pro Reports Extension       4.0                                                    Active                                       Pass        
MainWP Rocket Extension            4.0.1                                                  Inactive                                     Warning     
MainWP Staging Extension           4.0                                                    Active                                       Pass        
MainWP Sucuri Extension            4.0                                                    Active                                       Pass        
MainWP UpdraftPlus Extension       4.0                                                    Active                                       Pass        
MainWP Vulnerability Checker Extension4.0.3                                                  Active                                       Pass        
MainWP Wordfence Extension         4.0.1                                                  Active                                       Pass        
MainWP WordPress SEO Extension     4.0                                                    Active                                       Pass        
WordPress Version                  >=3.6                                                  5.4.1                                        Pass        
WordPress Memory Limit             >=64M                                                  40M                                          Warning     
MultiSite Disabled                 =true                                                  true                                         Pass        
FileSystem Method                  = direct                                               direct                                       Pass        
PHP Version                        >=5.6                                                  7.3.17                                       Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           30                                           Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=128M                                                 256M                                         Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Upload Max Filesize            >=2M                                                   256M                                         Pass        
PHP Post Max Size                  >=2M                                                   260M                                         Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.18.1                                               7.69.1                                       Pass        
cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.1.1g                               Pass        
PHP Allow URL fopen                YES                                                    
PHP Exif Support                   YES ( V7.3.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
PHP Disabled Functions             No functions disabled.                                 
PHP Loaded Extensions              Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, session, soap, sockets, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL Version                      >=5.0                                                  5.7.23-23                                    Pass        
MySQL Mode                         NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION             
MySQL Client Encoding              utf8                                                   
Server Info                        
Server Software                    Apache                                                 
Operating System                   Linux                                                  
Architecture                       64 bit                                                 
Server Protocol                    HTTP/2.0                                               
HTTPS                              ON - on                                                
Server self connect                Response Test O.K.                                     
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.129 Safari/537.36
Gateway Interface                  CGI/1.1                                                
Memory Usage                       65.69 MB                                               
Request Time                       1588713827                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number Of Child Sites              9                                                      
Use WP-Cron                        Yes                                                    
Optimize for Shared Hosting or Big NetworksYes                                                    
Automatic Daily Update             Install trusted updates                                
Abandoned Plugins/Themes Tolerance 365                                                    
Maximum number of posts to return                                                         
Maximum number of pages to return                                                         
Primary Backup System              MainWP UpdraftPlus Extension                           
Maximum simultaneous requests      4                                                      
Minimum delay between requests     200                                                    
Maximum simultaneous requests per ip1                                                      
Minimum delay between requests to the same ip1000                                                   
Maximum simultaneous sync requests 8                                                      
Minimum simultaneous install/update requests3                                                      
Active Plugins                     
MainWP Child                                                             Active                                       
MainWP Child Reports               2.0.4                                                  Active                                       
MainWP Dashboard                                                         Active                                       
TinyMCE Advanced                   5.4.0                                                  Active                                       
UpdraftPlus - Backup/Restore                                             Active                                       
Yoast SEO                          14.0.4                                                 Active                                       

Latest MainWP UpdraftPlus Extension version is 4.0.2. Looks like you are running an out of date version.

Not sure why the update doesn’t appear for you, but can you please try this:

  1. Go to the WP > Plugins > Installed Plugins page on your MainWP Dashboard
  2. Deactivate the UpdraftPlus extension
  3. Reactivate it
  4. After you are redirected to the MainWP > Extensions page, click the Activate Extensions button to apply your API License key
  5. Go back to the WP > Plugins > Installed Plugins page
  6. Click the Check for Updates now link for the UpdraftPlus extension and see if that shows the update for you.

Please let me know how it goes.

That fixed it! Thanks! Did you happen to notice any other ones that were behind in version?
Thanks again!

1 Like

Thanks for the feedback. I am glad to hear that the problem is solved.
If you check the My Downloads section on mainwp.com, you will be able to see the list of all your extensions and the latest version numbers.

Glad to see that you were able to fix your issue with this @AaronC! Let us know if there is anything else we can help with. :slight_smile:

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