UpdraftPlus Scheduled Backup not showing in reports

I’m having problem to show in client reports any of the updrafplus scheduled backups.
It seems to show only the manual ones.

Am I missing something?

Plugin Status
Mainwpchild v. 4.1
Mainwp report v. 2.1
Updraftplus Pro v.

Hey @services.smn

Welcome to the MainWP Community.

Can you please update the MainWP Child plugin to the latest version 4.3.1, and see if that helps for the scheduled backups which will be made after that update? Version 4.1 is quite out of date.

And can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:


Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

Thank you @bojan for the quick reply.

Mainwp plugin is updated, my bad I wrote 4.1 by mistake, I got the 4.3

System Report

### WordPress Check                Required                                               Detected                                     Status   ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  256M                                         Pass        
WordPress Version                  >=3.6                                                  6.1.1                                        Pass        

### PHP                            Required                                               Detected                                     Status   ###

cURL Extension Enabled             =true                                                  true                                         Pass        
cURL SSL Version                   >=OpenSSL/1.1.0                                        OpenSSL/1.1.1q-fips                          Pass        
cURL Timeout                       >=300 seconds                                          40                                           Warning     
cURL Version                       >=7.18.1                                               7.66.0                                       Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                N/A                                                    YES                                                      
PHP Disabled Functions             N/A                                                    No functions disabled.                                   
PHP Exif Support                   N/A                                                    YES ( V7.3.)                                             
PHP IPTC Support                   N/A                                                    YES                                                      
PHP Loaded Extensions              N/A                                                    Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, libxml, mbstring, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib            
PHP Max Execution Time             >=30 seconds                                           120                                          Pass        
PHP Max Input Time                 >=30 seconds                                           120                                          Pass        
PHP Memory Limit                   >=128M                                                 768M                                         Pass        
PHP Post Max Size                  >=2M                                                   256M                                         Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Upload Max Filesize            >=2M                                                   256M                                         Pass        
PHP Version                        >=7.0                                                  7.3.33                                       Pass        
PHP XML Support                    N/A                                                    YES                                                      
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        

### MySQL                          Required                                               Detected                                     Status   ###

MySQL Client Encoding              N/A                                                    utf8                                                     
MySQL Mode                         N/A                                                    NO_ENGINE_SUBSTITUTION                                   
MySQL Version                      >=5.0                                                  5.7.39-42-log                                Pass        

### Server Configuration           Detected Value                                      ###

Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Charset Content             N/A                                                    
Architecture                       64		 bit                                               
Gateway Interface                  CGI/1.1                                                
HTTPS                              ON                                                     
Memory Usage                       57.57 MB                                               
Operating System                   Linux                                                  
Request Time                       1676040227                                             
Server Protocol                    HTTP/1.0                                               
Server self connect                Response Test O.K.                                     
Server Software                    Apache                                                 
User Agent                         Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0 Safari/605.1.15

### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 200                                                    
Basic uptime monitoring enabled    Yes                                                    
Cache control enabled              No                                                     
MainWP Dashboard Version           Latest: 4.3.1 | Detected: 4.3.1 Pass                   
MainWP legacy backups enabled      Yes                                                    
Maximum number of comments         50                                                     
Maximum number of pages to return                                                         
Maximum number of posts to return  50                                                     
Maximum simultaneous install and update requests3                                                      
Maximum simultaneous requests      4                                                      
Maximum simultaneous requests per ip1                                                      
Maximum simultaneous sync requests 8                                                      
Minimum delay between requests     200                                                    
Minimum delay between requests to the same ip1000                                                   
Number of child sites              35                                                     
Optimize for shared hosting or big networksYes                                                    
Plugin advanced automatic updates enabledYes                                                    
Primary backup system              MainWP Legacy Backups                                  
REST API enabled                   No                                                     
Site health monitoring enabled     Yes                                                    
Theme advanced automatic updates enabledYes                                                    
Use WP Cron                        Yes                                                    
WP Core advanced automatic updates enabledYes                                                    

### Extensions                     Version                                                License                                      Status   ###

Advanced Uptime Monitor Extension  5.2.2                                                  Actived                                      Pass        
MainWP Article Uploader Extension                                                Actived                                      Pass        
MainWP Client Reports Extension    4.0.13                                                 Deactivated                                  Warning     
MainWP Clone Extension             4.0.3                                                  Deactivated                                  Warning     
MainWP Code Snippets Extension     4.0.3                                                  Deactivated                                  Warning     
MainWP Comments Extension          4.0.7                                                  Deactivated                                  Warning     
MainWP Domain Monitor Extension    4.0.1                                                  Deactivated                                  Warning     
MainWP Favorites Extension         4.0.11                                                 Deactivated                                  Warning     
MainWP File Uploader Extension     4.1.1                                                  Deactivated                                  Warning     
MainWP Google Analytics Extension  4.0.5                                                  Actived                                      Pass        
MainWP Maintenance Extension       4.1.2                                                  Actived                                      Pass        
MainWP Page Speed Extension        4.0.3                                                  Actived                                      Pass        
MainWP Post Plus Extension         4.1.2                                                  Actived                                      Pass        
MainWP Pro Reports Extension       4.0.13                                                 Deactivated                                  Warning     
MainWP UpdraftPlus Extension       4.0.8                                                  Actived                                      Pass        
MainWP URL Extractor Extension     4.0.3                                                  Deactivated                                  Warning     
MainWP Vulnerability Checker Extension4.1.2                                                  Deactivated                                  Warning     
MainWP White Label Extension       4.1.3                                                  Actived                                      Pass        
MainWP WooCommerce Shortcuts Extension4.1.1                                                  Actived                                      Pass        
MainWP WooCommerce Status Extension4.0.8                                                  Deactivated                                  Warning     
MainWP Wordfence Extension         4.0.9                                                  Actived                                      Pass        

### Plugin                         Version                                                Status                                    ###

Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd6.15.7                                                 Active                                       
MainWP Client Reports Extension    4.0.13                                                 Active                                       
MainWP Dashboard                   4.3.1                                                  Active                                       
MainWP Page Speed Extension        4.0.3                                                  Active                                       
Sucuri Security - Auditing, Malware Scanner and Hardening1.8.35                                                 Active                                       
UpdraftCentral Dashboard           0.8.28                                                 Active                                       
UpdraftPlus - Backup/Restore       1.22.24                                                Active                                       

No worries. But is it 4.3 or 4.3.1? :slight_smile:

And thanks for the system report.
Considering people sometimes mis-name Pro Reports and Client Reports and you have both enabled - the issue for you is present in Client Reports and Client Reports only?

Thank you
version is 4.3.1

Yes. it happens on both pro and client reports.

I can’t see them into the mainwp reports section on the child website too (i see the manual ones only)
so it seems that they won’t be collected from the source.

the only workaround that i found is to downgrade to the free version of updraft plus backup plugin, as I found out that on another site w this condition everything is fine.
But you can understand this is not the ideal solution.

Thank you for the additional details.

I’ve forwarded the issue to the development team, and it will be resolved in the next version of the UpdraftPlus extension. Unfortunately, we don’t know the exact ETA at this moment.

thank you.
that’s ok.

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