Using a Process Story to create customer confidence about your site care services

Originally published at: https://mainwp.com/process-story-customer-confidence-site-care/

Several years ago, I paid to take a class at the local coffee shop. I wanted to learn how to do a pour over.  My friend Scott was one of the teachers. I learned to measure the grams of coffee and water. I learned how you should grind your beans. They had all the good…