Virusdie > "Not available for this site"

Hi,
I have uploaded Virusdie , then created an account via the MainWP signup form .
All good so far, but when I ask to scan one site, it says “Not available for this site”


Screenshot from 2023-01-09 08-38-57
Screenshot from 2023-01-09 08-39-07

Please help

Thanks
PS, here is the system report:


### WordPress Check                Required                                               Detected                                     Status   ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  40M                                          Warning     
WordPress Version                  >=3.6                                                  6.1.1                                        Pass        

### PHP                            Required                                               Detected                                     Status   ###

cURL Extension Enabled             =true                                                  true                                         Pass        
cURL SSL Version                   >=OpenSSL/1.1.0                                        OpenSSL/1.1.1n                               Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.29.0                                               7.64.0                                       Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                N/A                                                    YES                                                      
PHP Disabled Functions             N/A                                                    , pcntl_alarm, pcntl_async_signals, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_signal_get_handler, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_unshare, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifcontinued, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig,            
PHP Exif Support                   N/A                                                    YES ( V8.0.)                                             
PHP IPTC Support                   N/A                                                    YES                                                      
PHP Loaded Extensions              N/A                                                    Core, FFI, PDO, PDO_Firebird, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, imap, intl, json, libxml, mbstring, memcached, mongodb, msgpack, mysqli, mysqlnd, odbc, openssl, pcre, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, readline, redis, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib            
PHP Max Execution Time             >=30 seconds                                           300                                          Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=128M                                                 256M                                         Pass        
PHP Post Max Size                  >=2M                                                   100M                                         Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Upload Max Filesize            >=2M                                                   100M                                         Pass        
PHP Version                        >=7.0                                                  8.0.26                                       Pass        
PHP XML Support                    N/A                                                    YES                                                      
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        

### MySQL                          Required                                               Detected                                     Status   ###

MySQL Client Encoding              N/A                                                    utf8mb4                                                  
MySQL Mode                         N/A                                                    ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION            
MySQL Version                      >=5.0                                                  10.4.20-MariaDB-1:10.4.20+maria~buster-log   Pass        

### Server Configuration           Detected Value                                      ###

Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8
Accept-Charset Content             N/A                                                    
Architecture                       64		 bit                                               
Gateway Interface                  CGI/1.1                                                
HTTPS                              ON                                                     
Memory Usage                       25.66 MB                                               
Operating System                   Linux                                                  
Request Time                       1673239344                                             
Server Protocol                    HTTP/1.0                                               
Server self connect                Not expected HTTP response body:                       
Server Software                    Apache/2.4.54 (Debian)                                 
User Agent                         Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36

### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 365                                                    
Basic uptime monitoring enabled    Yes                                                    
Cache control enabled              No                                                     
MainWP Dashboard Version           Latest: 4.3.1 | Detected: 4.3.1 Pass                   
MainWP legacy backups enabled      No                                                     
Maximum number of pages to return                                                         
Maximum number of posts to return                                                         
Maximum simultaneous install and update requests                                                       
Maximum simultaneous requests      4                                                      
Maximum simultaneous requests per ip1                                                      
Maximum simultaneous sync requests                                                        
Minimum delay between requests     200                                                    
Minimum delay between requests to the same ip1000                                                   
Number of child sites              25                                                     
Optimize for shared hosting or big networksNo                                                     
Plugin advanced automatic updates enabledYes                                                    
Primary backup system              MainWP Legacy Backups                                  
REST API enabled                   No                                                     
Site health monitoring enabled     Yes                                                    
Theme advanced automatic updates enabledYes                                                    
Use WP Cron                        No                                                     
WP Core advanced automatic updates enabledYes                                                    

### Extensions                     Version                                                License                                      Status   ###

MainWP Custom Dashboard Extension  4.1.2                                                  Deactivated                                  Warning     
MainWP iThemes Security Extension  4.1.3                                                  Deactivated                                  Warning     
MainWP Pro Reports Extension       4.0.12                                                 Deactivated                                  Warning     
MainWP Virusdie Extension          4.0.0                                                  Deactivated                                  Warning     
MainWP Vulnerability Checker Extension4.1.2                                                  Deactivated                                  Warning     
MainWP White Label Extension       4.1.3                                                  Deactivated                                  Warning     

### Plugin                         Version                                                Status                                    ###

Anti-Malware Security and Brute-Force Firewall4.21.88                                                Active                                       
Artbees Themes Captcha             1.0                                                    Active                                       
Better Search Replace              1.4.1                                                  Active                                       
Breeze                             2.0.14                                                 Active                                       
Classic Editor                     1.6.2                                                  Active                                       
Classic Widgets                    0.3                                                    Active                                       
Essential Grid                     3.0.16                                                 Active                                       
Imagify                            2.1                                                    Active                                       
Jupiter Core                       1.0.4                                                  Active                                       
Jupiter Donut                      1.4.2                                                  Active                                       
MainWP Dashboard                   4.3.1                                                  Active                                       
MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall4.84                                                   Active                                       
Post SMTP                          2.3.1                                                  Active                                       
Quform                             2.16.0                                                 Active                                       
SEOPress                           6.2.0.2                                                Active                                       
SEOPress PRO                       6.1.2                                                  Active                                       
Slider Revolution                  6.6.7                                                  Active                                       
WP Engine Smart Plugin Manager     5.13.2                                                 Active                                       
WP Meta SEO                        4.5.2                                                  Inactive                                     
WP Meta SEO Addon                  1.4.11                                                 Inactive                                     
WPBakery Page Builder (Modified Version)6.10.0                                                 Active                                       
Yoast Duplicate Post               4.5                                                    Active                                       

Hi @DavidGaillard

When you sign up for Virusdie through our extension, you get access to one scan per week to all your child sites.
This is a rather large improvement over their Free plan which is available directly on their website, which is 1 site scan per month.

However, if you wish to have more frequent or on demand scan, an upgrade to Virusdie paid plan is required.

You can find more information in our help document: Scan Child Sites With Virusdie - MainWP Documentation

Hi Bojan,
Thanks for your answer!
However, I 'm not asking to have more frequent scans of my site, but the site I’m talking about was never scanned.
As you can see on my previous message > 2nd attachement > Checked : 0.
I’m trying to run the 1st scan ever on that site.
So, each time I click on “Scan”, I get the prompt “Not available for this site”.
Please help
Thanks

David
PS: I did read the documentation (Scan Child Sites With Virusdie - MainWP Documentation) before posting

Hi @DavidGaillard

This feature, “Scan Site” is an on-demand scan, and it is only available in the Virusdie Pro plan.

The Virusdie plan which you get signup for through our extension includes a weekly scan for all sites but NOT an on-demand scan.

This is still a big upgrade over the free Virusdie plan which you get when you sign up on their website, which includes 1 site virus scan once a month.

Ok, I understand, it’s clear.
So i just need to wait for weekly scan to happen automatically.
Thanks

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