Wordfence doesn't update scan status

Wordfence MainWP plugin doesn’t seem to get the scan status.

Just to clarify a bit what my use case is here.

I actually use Wordfence Central to configure, monitor and automate scans but also the MainWP plugin to monitor the status of my sites. It seems that after a scan is done thru Wordfence Central or even locally the results are not updated within MainWP dashboard of the site (Security Scan tab). Even after Syncing.

Just wanted it confirmed if someone is having the same problem?

@rhoekman I believe this is the first time this has come up within your specific use case.

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:


Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

Hi Keith,

Thanks for looking into this. Below my System Report:

### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version           4.1.7                                                  4.1.7                                        Pass        
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
Activity Log for MainWP            1.7.0                                                                                                           
MainWP Branding Extension                                                API License Active                           Pass        
MainWP Bulk Settings Manager Extension4.0.2.1                                                API License Active                           Pass        
MainWP Client Reports Extension    4.0.9                                                  API License Active                           Pass        
MainWP Code Snippets Extension     4.0.1                                                  API License Active                           Pass        
MainWP Comments Extension                                                API License Active                           Pass        
MainWP Custom Dashboard Extension  4.0.2                                                  API License Active                           Pass        
MainWP Maintenance Extension                                                API License Active                           Pass        
MainWP Pro Reports Extension       4.0.6                                                  API License Active                           Pass        
MainWP UpdraftPlus Extension       4.0.3                                                  API License Active                           Pass        
MainWP Wordfence Extension         4.0.4                                                  API License Active                           Pass        
WordPress Version                  >=3.6                                                  5.8                                          Pass        
WordPress Memory Limit             >=64M                                                  512M                                         Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
FileSystem Method                  = direct                                               direct                                       Pass        
PHP Version                        >=5.6                                                  7.4.13                                       Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           30                                           Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=128M                                                 512M                                         Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Upload Max Filesize            >=2M                                                   2M                                           Pass        
PHP Post Max Size                  >=2M                                                   8M                                           Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          300                                          Pass        
cURL Version                       >=7.18.1                                               7.68.0                                       Pass        
cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.1.1i                               Pass        
PHP Allow URL fopen                YES                                                    
PHP Exif Support                   YES ( V7.4.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
PHP Disabled Functions             , pcntl_alarm, pcntl_async_signals, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_signal_get_handler, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_unshare, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifcontinued, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig,
PHP Loaded Extensions              Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imagick, imap, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, readline, redis, session, shmop, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
MySQL Version                      >=5.0                                                  8.0.26-0ubuntu0.20.04.2                      Pass        
MySQL Client Encoding              utf8mb4                                                
Server Info                        
Server Software                    Apache                                                 
Operating System                   Linux                                                  
Architecture                       64		 bit                                               
Server Protocol                    HTTP/1.1                                               
HTTPS                              ON                                                     
Server self connect                Not expected HTTP response body:                       
User Agent                         Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.1.2 Safari/605.1.15
Gateway Interface                  CGI/1.1                                                
Memory Usage                       27.89 MB                                               
Request Time                       1627684658                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number Of Child Sites              41                                                     
Use WP-Cron                        No                                                     
Optimize for Shared Hosting or Big NetworksYes                                                    
Automatic Daily Update             Install trusted updates                                
Abandoned Plugins/Themes Tolerance 365                                                    
Maximum number of posts to return  50                                                     
Maximum number of pages to return  50                                                     
Maximum Number of Comments         50                                                     
Primary Backup System              MainWP UpdraftPlus Extension                           
Maximum simultaneous requests      32                                                     
Minimum delay between requests     50                                                     
Maximum simultaneous requests per ip4                                                      
Minimum delay between requests to the same ip300                                                    
Maximum simultaneous sync requests 32                                                     
Minimum simultaneous install/update requests6                                                      
Active Plugins                     
Activity Log for MainWP            1.7.0                                                  Active                                       
Advanced Custom Fields PRO         5.9.9                                                  Active                                       
Cloudflare                         4.5.1                                                  Active                                       
Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd6.6.0                                                  Inactive                                     
Companion Auto Update              3.8.2                                                  Active                                       
Contact Form 7                     5.4.2                                                  Active                                       
Logtivity                          1.6.0                                                  Active                                       
MainWP Dashboard                   4.1.7                                                  Active                                       
Redis Object Cache                 2.0.21                                                 Active                                       
Simple History                     2.42.0                                                 Active                                       
UpdraftPlus - Backup/Restore       1.16.59                                                Active                                       
Wordfence Security                 7.5.4                                                  Active                                       
WP Fastest Cache                   0.9.2                                                  Active                                       
WP Fastest Cache Premium           1.6.0                                                  Active                                       
WP Mail SMTP                       2.9.0                                                  Active                                       
Yoast SEO                          16.8                                                   Active                                       

@rhoekman I tested WordFence Central out and it’s registering on my test environment on the “Security Scan tab”

This is probably not the answer that you will want to hear - but can we test resetting your Advanced settings back to defaults?

I get the same output, always nothing found in the Security Scan tab. But on Worddence Central it will show it has found something and when I login the Child site itself to check Wordfence scan results there it will also show up. It’s just that the MainWP is not picking up the results of the scan.

I’m not going to reset the advanced settings thru MainWP as these are production websites.

@rhoekman The advanced settings deals with your MainWP Installation not your child sites.

Please open an official Support - MainWP WordPress Management ticket so that we can help you further.

I found and resolved the issue.

I have AdGuard for macOS installed which acts as a system-wide proxy. Though I had whitelisted / disabled it for my MainWP instance it would still block the scan results. By disabling AdGuard the scan results appeared again.

My bad😬

@rhoekman Oh oh that’s a new one heh. Definitely going to have to remember this one. I’m glad it’s working now though! Thanks for keeping us updated.

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