WP Time Capsule - Restore window issue from MainWP Dashboard

Hello team,
I noticed that when I modify the Restore window from the TimeCapsule Backup Settings page.
The restore window configured on the child sites is 3 days, while I have configured 200 days.

The detail that seems strange is that the cursor on the child site is at zero, even if it indicates 200 days in the child site.

it resets to 3 days when I reload the child site page.

I am very annoyed with this situation because my restoration window is drastically reduced.
I hope we can find a solution to this unwanted behavior.

Greetings to the community

Hi Chris,

For the start, can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:


Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

Hello Bogdan,

Here’s the requested infos.

### Server Info                    Required                                               Detected                                     État     ###

MainWP Dashboard                   
Version de MainWP Dashboard        4.1.6                                                  4.1.6                                        Ok          
MainWP Upload Directory            Writable                                               Writable                                     Ok          
Extensions MainWP                  
MainWP Code Snippets Extension     4.0                                                    API License Active                           Ok          
Activity Log for MainWP            1.7.0                                                                                                           
Advanced Uptime Monitor Extension  5.1.1                                                  API License Active                           Ok          
MainWP Branding Extension                                                API License Active                           Ok          
MainWP Client Reports Extension    4.0.7                                                  API License Active                           Ok          
MainWP Custom Dashboard Extension  4.0.2                                                  API License Active                           Ok          
MainWP Favorites Extension         4.0.5                                                  API License Active                           Ok          
MainWP File Uploader Extension     4.0.1                                                  API License Active                           Ok          
MainWP Google Analytics Extension                                                API License Active                           Ok          
MainWP iThemes Security Extension  4.0.4                                                  API License Active                           Ok          
MainWP Maintenance Extension                                                API License Active                           Ok          
MainWP Page Speed Extension                                                API License Active                           Ok          
MainWP Pro Reports Extension       4.0.4                                                  API License Active                           Ok          
MainWP Rocket Extension            4.0.2                                                  API License Active                           Ok          
MainWP Sucuri Extension                                                  API License Active                           Ok          
MainWP Time Capsule Extension                                                API License Active                           Ok          
MainWP Virusdie Extension          4.0.0-beta1                                            Licence d’API inactive                       Avertissement
Analyse de vulnérabilités MainWP                                                API License Active                           Ok          
MainWP WooCommerce Status Extension4.0.5                                                  API License Active                           Ok          
MainWP Wordfence Extension         4.0.3                                                  API License Active                           Ok          
WPvivid Backup MainWP              0.9.15                                                                                                          
WordPress Version                  >=3.6                                                  5.7.1                                        Ok          
WordPress Memory Limit             >=64M                                                  64M                                          Ok          
MultiSite Disabled                 =true                                                  true                                         Ok          
Méthode fichier système            = direct                                               direct                                       Ok          
PHP Version                        >=5.6                                                  7.4.16                                       Ok          
PHP Safe Mode Disabled             =true                                                  true                                         Ok          
PHP Max Execution Time             >=30 seconds                                           360                                          Ok          
PHP Max Input Time                 >=30 seconds                                           360                                          Ok          
PHP Memory Limit                   >=128M                                                 512M                                         Ok          
PCRE Backtracking Limit            >=10000                                                1000000                                      Ok          
PHP Upload Max Filesize            >=2M                                                   512M                                         Ok          
PHP Post Max Size                  >=2M                                                   512M                                         Ok          
SSL Extension Enabled              =true                                                  true                                         Ok          
SSL Warnings                       = empty                                                                                             Ok          
cURL Extension Enabled             =true                                                  true                                         Ok          
cURL Timeout                       >=300 seconds                                          300                                          Ok          
cURL Version                       >=7.18.1                                               7.71.0                                       Ok          
cURL SSL Version                   >=OpenSSL/0.9.8l                                       OpenSSL/1.1.1d                               Ok          
PHP autorise les URLs fopen        OUI                                                    
Support PHP Exif                   OUI ( V7.4.)                                           
Support PHP IPTC                   OUI                                                    
Support PHP XML                    OUI                                                    
Fonctions PHP désactivées          No functions disabled.                                 
Extensions PHP chargées            Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, json, ldap, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, readline, session, shmop, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL Version                      >=5.0                                                  10.3.28-MariaDB                              Ok          
Mode MySQL                         NON CONFIGURÉ                                          
Encodage client MySQL              utf8mb4                                                
Server Info                        
Logiciel du serveur                Apache                                                 
Système d'exploitation             Linux                                                  
Architecture                       64		 bit                                               
Protocole du serveur               HTTP/1.1                                               
HTTPS                              OUI                                                    
Connexion automatique du serveur   La réponse au test est positive.                       
Agent utilisateur                  Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
Interface de passerelle                                                                   
Utilisation de la mémoire          19.95 MB                                               
Temps de la requête                1619642324                                             
Contenu accepté                    text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Jeu de caractère accepté pour le contenuIndisponible                                           
Réglages MainWP                    
Nombre de sites enfants            23                                                     
Utiliser WP-Cron                   Oui                                                    
Optimiser pour l’hébergement mutualisé ou les grands réseauxOui                                                    
Mise à jour quotidienne automatiqueInstall trusted updates                                
Tolérance d’abandon d’extension/thème365                                                    
Nombre maximal d’articles à retourner                                                       
Nombre maximal de pages à retourner                                                       
Système de sauvegarde principale   Sauvegardes MainWP par défaut                          
Requêtes simultanées maximum       4                                                      
Délai minimum entre les requêtes   200                                                    
Requêtes simultanées maximum par IP1                                                      
Délai minimum entre les requêtes vers la même IP1000                                                   
Nombre maximum de requêtes de synchronisation simultanées                                                       
Requêtes maximum d’installation/mise à jour simultanées                                                       
Extensions activées                
Activity Log for MainWP            1.7.0                                                  Actif                                        
iThemes Security Pro               6.8.4                                                  Actif                                        
Loco Translate                     2.5.2                                                  Inactif                                      
Maintenance                        4.02                                                   Actif                                        
MainWP Child Reports               2.0.7                                                  Actif                                        
MainWP Dashboard                   4.1.6                                                  Actif                                        
MainWP Time Capsule Extension                                                Actif                                        
Post SMTP                          2.0.23                                                 Actif                                        
Simple History                     2.42.0                                                 Actif                                        
WP-Optimize - Clean, Compress, Cache3.1.8                                                  Actif                                        
WP Auto Update ALL                                                                        Actif                                        
WP Dashboard in one column                                                                Actif                                        
WPvivid Backup MainWP              0.9.15                                                 Actif                                        
WPvivid Backup Plugin              0.9.53                                                 Actif                                        
WPvivid Backup Pro                 1.9.24                                                 Actif                                        

Thank you for you help

Hi Chris,

The report looks good.

Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

Ok just done, thanks