Can't install remote plugin's

Search a lot and disable all the security plugin’s.

.htaccess file is the default WP one.

### WordPress Check                Required                                               Detected                                     Status   ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  256M                                         Pass        
WordPress Version                  >=6.2                                                  6.5                                          Pass        

### PHP                            Required                                               Detected                                     Status   ###

cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          300                                          Pass        
cURL Version                       >=7.29.0                                               7.87.0                                       Pass        
OpenSSL Version                    >=OpenSSL/1.1.0                                        OpenSSL/1.1.1w                               Pass        
OpenSSL Working Status             Yes                                                    Yes                                          Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                N/A                                                    YES                                                      
PHP Disabled Functions             N/A                                                    dl, exec, passthru, pcntl_exec, popen, proc_get_status, proc_nice, proc_terminate, shell_exec, system,            
PHP Exif Support                   N/A                                                    YES                                                      
PHP IPTC Support                   N/A                                                    YES                                                      
PHP Loaded Extensions              N/A                                                    Core, OAuth, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, ctype, curl, date, deprecate, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imap, json, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, random, readline, redis, session, shmop, soap, sockets, sodium, sqlite3, standard, tokenizer, uploadprogress, xml, xmlreader, xmlwriter, xsl, zip, zlib            
PHP Max Execution Time             >=30 seconds                                           300                                          Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=256M                                                 512M                                         Pass        
PHP Post Max Size                  >=2M                                                   32M                                          Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Upload Max Filesize            >=2M                                                   32M                                          Pass        
PHP Version                        >=7.4                                                  8.3.3                                        Pass        
PHP XML Support                    N/A                                                    YES                                                      
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        

### MySQL                          Required                                               Detected                                     Status   ###

MySQL Client Encoding              N/A                                                    utf8                                                     
MySQL Mode                         N/A                                                    NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION               
MySQL Version                      >=5.0                                                  10.6.17-MariaDB-cll-lve-log                  Pass        

### Server Configuration           Detected Value                                      ###

Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Charset Content             N/A                                                    
Architecture                       64		 bit                                               
Gateway Interface                                                                         
HTTPS                              ON                                                     
Memory Usage                       10.04 MB                                               
Operating System                   Linux                                                  
Request Time                       1712312041                                             
Server Protocol                    HTTP/2.0                                               
Server self connect                Not expected HTTP response body:                       
Server Software                    Apache                                                 
User Agent                         Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/ Safari/537.36

### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 365                                                    
Basic uptime monitoring enabled    Yes                                                    
MainWP Dashboard Version           Latest: 5.0.2 | Detected: 5.0.2 Pass                   
MainWP legacy backups enabled      No                                                     
Maximum number of pages to return                                                         
Maximum number of posts to return                                                         
Maximum simultaneous install and update requests                                                       
Maximum simultaneous requests      4                                                      
Maximum simultaneous requests per ip1                                                      
Maximum simultaneous sync requests                                                        
Minimum delay between requests     200                                                    
Minimum delay between requests to the same ip1000                                                   
Number of connected sites          12                                                     
Optimize data loading              Yes                                                    
Plugin advanced automatic updates enabledYes                                                    
Primary Backup System              WPvivid Backup for MainWP                              
REST API enabled                   Yes                                                    
Site health monitoring enabled     Yes                                                    
Theme advanced automatic updates enabledNo                                                     
Use WP Cron                        No                                                     
WP Core advanced automatic updates enabledNo                                                     

### Extensions                     Version                                                License                                      Status   ###

Advanced Uptime Monitor Extension  5.3                                                    Active                                       Pass        
MainWP Sucuri Extension            5.0                                                    Active                                       Pass        
MainWP UpdraftPlus Extension       5.0                                                    Active                                       Pass        
Security Ninja for MainWP          1.6                                                                                                             
WPvivid Backup MainWP              0.9.35                                                                                                          

### Plugin                         Version                                                Status                                    ###

MainWP Dashboard                   5.0.2                                                  Active                                       
Security Ninja for MainWP          1.6                                                    Active                                       
Shield Security                    19.1.6                                                 Active                                       
Solid Security Basic               9.3.2                                                  Active                                       
WPvivid Backup MainWP              0.9.35                                                 Active                                       

Hey @Renem

Welcome to the MainWP community.

What error do you get when you try to install plugins via ZIP upload?

And please refer to the “Important Notes” section of our KB where we have troubleshooting steps: Install Plugins by Upload - MainWP Documentation

1 Like

Hi Bojan,

It was a security plugin that caused the problem on the WPMAIN website.
I assumed the client was causing the problem.

Thanks for the great support, kind regards René

1 Like

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