When I want to go to „Sites“ I get his error.
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
Here is the system report:
### WordPress Check Required Detected Status ### FileSystem Method = direct direct Pass MultiSite Disabled =true true Pass WordPress Memory Limit >=64M 256M Pass WordPress Version >=3.6 6.2.2 Pass ### PHP Required Detected Status ### cURL Extension Enabled =true true Pass cURL Timeout >=300 seconds 300 Pass cURL Version >=7.29.0 7.58.0 Pass OpenSSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1 Pass PCRE Backtracking Limit >=10000 1000000 Pass PHP Allow URL fopen N/A YES PHP Disabled Functions N/A No functions disabled. PHP Exif Support N/A YES ( V8.0.) PHP IPTC Support N/A YES PHP Loaded Extensions N/A Core, OAuth, PDO, PDO_Firebird, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, SourceGuardian, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, json, ldap, libxml, mailparse, mbstring, mongodb, mysqli, mysqlnd, odbc, openssl, pcre, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, raphf, session, shmop, soap, sodium, sqlite3, standard, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib PHP Max Execution Time >=30 seconds 30 Pass PHP Max Input Time >=30 seconds 60 Pass PHP Memory Limit >=128M 512M Pass PHP Post Max Size >=2M 200M Pass PHP Safe Mode Disabled =true true Pass PHP Upload Max Filesize >=2M 200M Pass PHP Version >=7.4 8.0.28 Pass PHP XML Support N/A YES SSL Extension Enabled =true true Pass SSL Warnings = empty Pass ### MySQL Required Detected Status ### MySQL Client Encoding N/A utf8 MySQL Mode N/A NO_ENGINE_SUBSTITUTION MySQL Version >=5.0 5.7.37-nmm1-log Pass ### Server Configuration Detected Value ### Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Charset Content N/A Architecture 64 bit Gateway Interface CGI/1.1 HTTPS ON Memory Usage 10.28 MB Operating System Linux Request Time 1687473577 Server Protocol HTTP/2.0 Server self connect Not expected HTTP response body: Server Software Apache User Agent Mozilla/5.0 (iPad; CPU OS 16_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/114.0.5735.124 Mobile/15E148 Safari/604.1 ### MainWP Dashboard Settings Detected Value ### Abandoned plugins/themes tolerance 365 Basic uptime monitoring enabled No MainWP Dashboard Version Latest: 18.104.22.168 | Detected: 22.214.171.124 Pass MainWP legacy backups enabled No Maximum number of comments 50 Maximum number of pages to return Maximum number of posts to return Maximum simultaneous install and update requests3 Maximum simultaneous requests 4 Maximum simultaneous requests per ip1 Maximum simultaneous sync requests 8 Minimum delay between requests 200 Minimum delay between requests to the same ip1000 Number of child sites 26 Optimize for shared hosting or big networksNo Plugin advanced automatic updates enabledYes Primary backup system MainWP Legacy Backups REST API enabled No Site health monitoring enabled Yes Theme advanced automatic updates enabledYes Use WP Cron Yes WP Core advanced automatic updates enabledNo ### Extensions Version License Status ### Advanced Uptime Monitor Extension 5.2.3 Actived Pass MainWP BackWPup Extension 4.0.6 Actived Pass MainWP Cache Control Extension 4.0.2 Actived Pass MainWP Clone Extension 4.0.3 Actived Pass MainWP Code Snippets Extension 4.0.3 Actived Pass MainWP Comments Extension 4.0.7 Actived Pass MainWP Custom Dashboard Extension 4.1.2 Actived Pass MainWP Database Updater Extension 4.0.3 Actived Pass MainWP Favorites Extension 4.0.11 Actived Pass MainWP iThemes Security Extension 4.1.3 Actived Pass MainWP Lighthouse Extension 4.0.4 Actived Pass MainWP Maintenance Extension 4.1.2 Actived Pass MainWP Rocket Extension 4.0.5 Actived Pass MainWP Staging Extension 4.0.4 Actived Pass MainWP Sucuri Extension 4.0.13 Actived Pass MainWP Team Control 4.0.3 Actived Pass MainWP Virusdie Extension 4.0.0 Actived Pass MainWP Wordfence Extension 4.0.9 Actived Pass SEOPress 1.3.1 ### Plugin Version Status ### iThemes Security Pro 7.3.4 Active MainWP Child 126.96.36.199 Active MainWP Dashboard 188.8.131.52 Active Members 3.2.5 Active SEOPress 6.7.2 Active SEOPress for MainWP 1.3.1 Active SEOPress PRO 6.7.2 Active WP Mail SMTP 3.8.0 Active
Thanks for the system report. Nothing in it stands out as an obvious issue.
Do you get this error on other devices and browsers or only on this tablet?
Hi @bojan ,
I was travelling and only had my tablet with me.
It seems that this error appears only on my iPad.
Thanks for the update.
We couldn’t reproduce the issue on iOS 16 on iPad 10th using the latest version of Chrome.
What device/OS/browser are you using?
And can you try temporarily disable all plugins on the Dashboard site except for the MainWP Dashboard plugin and see if that helps?
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