Google Analytics property missing

I have all of my accounts added and configured. Everything was working, but now I only see a subset of my properties connected to my sites. I also only see the same subset available to connect when I edit a site.

When I “manage accounts” under the GA extension all of the accounts are listed and showing as connected.


### WordPress Check                Required                                               Detected                                     Status   ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  512M                                         Pass        
WordPress Version                  >=3.6                                                  42                                           Pass        

### PHP                            Required                                               Detected                                     Status   ###

cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          300                                          Pass        
cURL Version                       >=7.29.0                                               7.68.0                                       Pass        
OpenSSL Version                    >=OpenSSL/1.1.0                                        OpenSSL/1.1.1f                               Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                N/A                                                    YES                                                      
PHP Disabled Functions             N/A                                                    No functions disabled.                                   
PHP Exif Support                   N/A                                                    YES ( V8.1.)                                             
PHP IPTC Support                   N/A                                                    YES                                                      
PHP Loaded Extensions              N/A                                                    Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, imap, intl, json, libxml, mbstring, memcached, msgpack, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, readline, redis, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib            
PHP Max Execution Time             >=30 seconds                                           300                                          Pass        
PHP Max Input Time                 >=30 seconds                                           300                                          Pass        
PHP Memory Limit                   >=128M                                                 512M                                         Pass        
PHP Post Max Size                  >=2M                                                   256M                                         Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Upload Max Filesize            >=2M                                                   256M                                         Pass        
PHP Version                        >=7.4                                                  8.1.21                                       Pass        
PHP XML Support                    N/A                                                    YES                                                      
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                error:2406F079:random number generator:RAND_load_file:Cannot open fileWarning     

### MySQL                          Required                                               Detected                                     Status   ###

MySQL Client Encoding              N/A                                                    utf8                                                     
MySQL Mode                         N/A                                                    ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION            
MySQL Version                      >=5.0                                                  8.0.33-25                                    Pass        

### Server Configuration           Detected Value                                      ###

Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,*/*;q=0.8
Accept-Charset Content             N/A                                                    
Architecture                       64		 bit                                               
Gateway Interface                  CGI/1.1                                                
HTTPS                              ON                                                     
Memory Usage                       10.21 MB                                               
Operating System                   Linux                                                  
Request Time                       1690657188                                             
Server Protocol                    HTTP/2.0                                               
Server self connect                Not expected HTTP response body: Access denied
      
      
      
      
      

      
      
   
   
   
      
         
            Access denied
            Error code 1020
         
         
            You do not have access to 7thcirclemaintenance.com.The site owner may have set restrictions that prevent you from accessing the site.
         
      
   

   
      
         
            
               Error details
               
            

            

            
               Provide the site owner this information.
               
I got an error when visiting 7thcirclemaintenance.com/wp-cron.php?mainwp_run=test.

Error code: 1020
Ray ID: 7ee799ea2e141ff4
Country: US
Data center: iad11
IP: 5.161.201.118
Timestamp: 2023-07-29 18:59:49 UTC

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               Performance & security by Cloudflare
Server Software                    nginx/1.21.6                                           
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0

### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 366                                                    
Basic uptime monitoring enabled    Yes                                                    
MainWP Dashboard Version           Latest: 4.4.3.4 | Detected: 4.4.3.4 Pass               
MainWP legacy backups enabled      No                                                     
Maximum number of pages to return  50                                                     
Maximum number of posts to return  50                                                     
Maximum simultaneous install and update requests3                                                      
Maximum simultaneous requests      10                                                     
Maximum simultaneous requests per ip3                                                      
Maximum simultaneous sync requests 12                                                     
Minimum delay between requests     200                                                    
Minimum delay between requests to the same ip500                                                    
Number of child sites              36                                                     
Optimize for shared hosting or big networksNo                                                     
Plugin advanced automatic updates enabledNo                                                     
Primary Backup System              WPvivid Backup for MainWP                              
REST API enabled                   No                                                     
Site health monitoring enabled     Yes                                                    
Theme advanced automatic updates enabledNo                                                     
Use WP Cron                        Yes                                                    
WP Core advanced automatic updates enabledNo                                                     

### Extensions                     Version                                                License                                      Status   ###

Activity Log for MainWP            2.1.0                                                                                                           
Advanced Uptime Monitor Extension  5.2.3                                                  Actived                                      Pass        
Boilerplate Extension              4.1.2                                                  Actived                                      Pass        
Dashboard Lock                     4.0.2                                                  Actived                                      Pass        
MainWP API Backups Extension - BETA4.0-beta3                                              Actived                                      Pass        
MainWP Cache Control Extension     4.0.2                                                  Actived                                      Pass        
MainWP Custom Dashboard Extension  4.1.2                                                  Actived                                      Pass        
MainWP Database Updater Extension  4.0.3                                                  Actived                                      Pass        
MainWP Domain Monitor Extension    4.0.5                                                  Actived                                      Pass        
MainWP Favorites Extension         4.0.11                                                 Actived                                      Pass        
MainWP File Uploader Extension     4.1.1                                                  Actived                                      Pass        
MainWP Google Analytics Extension  4.1.3                                                  Actived                                      Pass        
MainWP iThemes Security Extension  4.1.3                                                  Actived                                      Pass        
MainWP Lighthouse Extension        4.0.4                                                  Actived                                      Pass        
MainWP Maintenance Extension       4.1.2                                                  Actived                                      Pass        
MainWP Pro Reports Extension       4.1.1                                                  Actived                                      Pass        
MainWP SSL Monitor Extension       4.0.4                                                  Actived                                      Pass        
MainWP Sucuri Extension            4.0.14                                                 Actived                                      Pass        
MainWP White Label Extension       4.1.3                                                  Actived                                      Pass        
MainWP WooCommerce Status Extension4.0.8                                                  Actived                                      Pass        
Termageddon for MainWP             2.2                                                    Actived                                      Pass        
WPvivid Backup MainWP              0.9.31                                                                                                          

### Plugin                         Version                                                Status                                    ###

Activity Log for MainWP            2.1.0                                                  Active                                       
Advanced Database Cleaner PRO      3.2.2                                                  Active                                       
FluentSMTP                         2.2.5                                                  Active                                       
MainWP Dashboard                   4.4.3.4                                                Active                                       
Patchstack Security                2.1.25                                                 Active                                       
WP 2FA - Two-factor authentication for WordPress2.5.0                                                  Active                                       
WP Crontrol                        1.15.3                                                 Active                                       
WP fail2ban                        5.1.1                                                  Active                                       
WPCodeBox                          1.4.1                                                  Active                                       
WPvivid Backup MainWP              0.9.31                                                 Active                                       
WPvivid Backup Plugin              0.9.88                                                 Active                                       
WPvivid Plugins Pro                2.2.18                                                 Active                                       

Hi @7thcircle

Can you go to your Google Analytics Dashboard, select one of the properties that is missing from in the MainWP Dashboard, and then check for Property Access Management if the correct Service Account is added as a Viewer?
If you are not the only admin for these properties, perhaps somebody removed them.

And can you go to the GA Extension Settings page, and try clicking the Refresh Data and see if that helps?

I verified the service accounts first, those are present.

On the visitor data page it shows all properties.

A forced refresh data has repopulated things. I will keep an eye on it since reports are supposed to go out tonight.

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