I can not select site to clone anymore

Support
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1

Hi,

I can not highlight a website to clone anymore from the child site.
Normally I select a website (thats that are available to clone). Now it only show “mouse over” color but I can not select the site I want to clone.

2

Hi @frank2702

  1. Can you please share some screenshots so we can better understand the context of the issue?

  2. And can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

3

I have to attachmets

  1. Video to show how its not possible to select Clone site
  2. System Report

WordPress Check Required Detected Status

FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 512M Pass
WordPress Version >=3.6 6.3 Pass

PHP Required Detected Status

cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 60 Warning
cURL Version >=7.18.1 7.87.0 Pass
OpenSSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1p Pass
OpenSSL Working Status Yes Yes Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A dl, exec, passthru, popen, posix_getpwuid, posix_kill, posix_mkfifo, posix_setegid, posix_seteuid, posix_setgid, posix_setpgid, posix_setsid, posix_setuid, posix_uname, proc_close, proc_open, shell_exec, show_source, system,
PHP Exif Support N/A YES
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, clos_ssa, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, i360, iconv, intl, ionCube Loader, json, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, session, shmop, soap, sockets, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 30 Pass
PHP Max Input Time >=30 seconds 300 Pass
PHP Memory Limit >=128M 1024M Pass
PHP Post Max Size >=2M 32M Pass
PHP Safe Mode Disabled =true true Pass
PHP Upload Max Filesize >=2M 32M Pass
PHP Version >=7.4 7.4.33 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass

MySQL Required Detected Status

MySQL Client Encoding N/A utf8mb4
MySQL Mode N/A ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 10.6.14-MariaDB-cll-lve Pass

Server Configuration Detected Value

Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,/;q=0.8
Accept-Charset Content N/A
Architecture 64 bit
Complete URL Inloggen ‹ Mijninwerkapp.nl Adminpanel — WordPress
Current Page URI /wp-admin/admin.php?page=ServerInformation
Currently Executing Script Pathname/home/mijnwww/domains/mijninwerkapp.nl/private_html/wp-admin/admin.php
Gateway Interface
HTTP Host mijninwerkapp.nl
HTTPS ON
Memory Usage 54.26 MB
Operating System Linux
Remote Address 87.212.65.248
Remote Host N/A
Remote Port 52117
Request Time 1692639901
Server IP 5.254.117.209
Server Name mijninwerkapp.nl
Server Port 443
Server Protocol HTTP/1.1
Server self connect Not expected HTTP response body:
Server Software LiteSpeed
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/116.0
WordPress Root Directory /home/mijnwww/domains/mijninwerkapp.nl/public_html/

MainWP Dashboard Settings Detected Value

Abandoned plugins/themes tolerance 365
Basic uptime monitoring enabled No
MainWP Dashboard Version Latest: 4.5.0.1 | Detected: 4.5.0.1 Pass
MainWP legacy backups enabled No
Maximum number of pages to return 50
Maximum number of posts to return
Maximum simultaneous install and update requests3
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests 8
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of child sites 134
Optimize for shared hosting or big networksYes
Plugin advanced automatic updates enabledYes
Primary Backup System MainWP UpdraftPlus Extension
REST API enabled No
Site health monitoring enabled No
Theme advanced automatic updates enabledYes
Use WP Cron Yes
WP Core advanced automatic updates enabledYes

Extensions Version License Status

MainWP Clone Extension 4.0.3 Actived Pass
MainWP UpdraftPlus Extension 4.0.9 Actived Pass

Plugin Version Status

Classic Editor 1.6.3 Active
Contact Form 7 5.8 Active
LiteSpeed Cache 5.6 Active
MainWP Dashboard 4.5.0.1 Active

clone error

4

I cannot see the attachments.

You can paste in the system report directly in the message, but the video file will probably have to uploaded to a third-party service, and the link then shared here.

5

Attachement in post above

6

Thanks for the system report and for the video.

I’ve managed to reproduce the issue and passed it along to the development team.

It will be fixed in the next release.

7

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