Interface problem in existing Updrafplus backups

Hello,
don’t know if it’s a problem of the italian translation, but in the interface
Extensions > Mainwp Updraftplus Extension > Existing Backups
if a website doesn’t have backups, it appears a HTML tag instead of a plain text:

Francesco Canovi

Hi @TheDarkMist

We couldn’t reproduce this issue. Even with the Italian translation, the text appears correct:

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

1 Like

Hello.
Unfortunately the button “Copy System Report for the MainWP Community” seems is not working whilst the other one works.

Thanks for the update.
Keep in mind that clicking that button will simply copy the content to your clipboard, as stated previously. You would then have to paste the content here.

If that still doesn’t work, please open a private Help Desk ticket so we can collect some additional information & investigate further.

And please refer to this Managers thread by its URL in the ticket.

1 Like

Here it is! :slight_smile:


### WordPress Check                Required                                               Detected                                     Status   ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  256M                                         Pass        
WordPress Version                  >=3.6                                                  6.3.1                                        Pass        

### PHP                            Required                                               Detected                                     Status   ###

cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          500                                          Pass        
cURL Version                       >=7.29.0                                               7.61.1                                       Pass        
OpenSSL Version                    >=OpenSSL/1.1.0                                        OpenSSL/1.1.1k                               Pass        
OpenSSL Working Status             Yes                                                    Yes                                          Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                N/A                                                    YES                                                      
PHP Disabled Functions             N/A                                                    eval, popen, shell_passthru, show_source, system,            
PHP Exif Support                   N/A                                                    YES                                                      
PHP IPTC Support                   N/A                                                    YES                                                      
PHP Loaded Extensions              N/A                                                    Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, i360, iconv, imagick, imap, intl, json, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, random, readline, session, soap, sockets, sqlite3, standard, tidy, timezonedb, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib            
PHP Max Execution Time             >=30 seconds                                           500                                          Pass        
PHP Max Input Time                 >=30 seconds                                           500                                          Pass        
PHP Memory Limit                   >=128M                                                 256M                                         Pass        
PHP Post Max Size                  >=2M                                                   128M                                         Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Upload Max Filesize            >=2M                                                   128M                                         Pass        
PHP Version                        >=7.4                                                  8.2.8                                        Pass        
PHP XML Support                    N/A                                                    YES                                                      
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        

### MySQL                          Required                                               Detected                                     Status   ###

MySQL Client Encoding              N/A                                                    utf8mb4                                                  
MySQL Mode                         N/A                                                    NO_ENGINE_SUBSTITUTION                                   
MySQL Version                      >=5.0                                                  10.6.14-MariaDB-cll-lve                      Pass        

### Server Configuration           Detected Value                                      ###

Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Charset Content             N/A                                                    
Architecture                       64		 bit                                               
Gateway Interface                                                                         
HTTPS                              ON                                                     
Memory Usage                       14.65 MB                                               
Operating System                   Linux                                                  
Request Time                       1693436764                                             
Server Protocol                    HTTP/1.1                                               
Server self connect                Not expected HTTP response body:                       
Server Software                    LiteSpeed                                              
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.36

### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 365                                                    
Basic uptime monitoring enabled    Yes                                                    
MainWP Dashboard Version           Latest: 4.5.0.1 | Detected: 4.5.0.1 Pass               
MainWP legacy backups enabled      Yes                                                    
Maximum number of pages to return                                                         
Maximum number of posts to return                                                         
Maximum simultaneous install and update requests3                                                      
Maximum simultaneous requests      4                                                      
Maximum simultaneous requests per ip1                                                      
Maximum simultaneous sync requests 8                                                      
Minimum delay between requests     200                                                    
Minimum delay between requests to the same ip1000                                                   
Number of child sites              286                                                    
Optimize for shared hosting or big networksYes                                                    
Plugin advanced automatic updates enabledYes                                                    
Primary backup system              MainWP Legacy Backups                                  
REST API enabled                   Yes                                                    
Site health monitoring enabled     Yes                                                    
Theme advanced automatic updates enabledYes                                                    
Use WP Cron                        Yes                                                    
WP Core advanced automatic updates enabledYes                                                    

### Extensions                     Version                                                License                                      Status   ###

MainWP Bulk Settings Manager Extension4.0.5                                                  Actived                                      Pass        
MainWP Clone Extension             4.0.3                                                  Deactivated                                  Warning     
MainWP Database Updater Extension  4.0.3                                                  Actived                                      Pass        
MainWP Maintenance Extension       4.1.2                                                  Actived                                      Pass        
MainWP Pro Reports Extension       4.1.1                                                  Actived                                      Pass        
MainWP Staging Extension           4.0.4                                                  Actived                                      Pass        
MainWP UpdraftPlus Extension       4.0.9                                                  Actived                                      Pass        
MainWP White Label Extension       4.1.3                                                  Deactivated                                  Warning     
MainWP Wordfence Extension         4.0.10                                                 Actived                                      Pass        

### Plugin                         Version                                                Status                                    ###

CMP - Coming Soon & Maintenance Plugin4.1.10                                                 Active                                       
MainWP Dashboard                   4.5.0.1                                                Active                                       
Wordfence Security                 7.10.3                                                 Active                                       

Thanks for the system report. Nothing in it stands out as an obvious issue.

Since we couldn’t reproduce the issue on our test Dashboards, would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

And please refer to this Managers thread by its URL in the ticket.

1 Like

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