Main child not appear in settings

[jouymj (jorge)]

I install mainwp child on a web. but it does not appear in settings to be able to obtain the id

[bojan (Bojan Katusic)]

Hi @jouymj

It’s possible that the site was previously added on MainWP Dashboard and that the MainWP Child settings were hidden with the MainWP White Label extension.

We have a tool that will reset your MainWP Child Site Plugin settings as if it was never installed.

Please find the plugin here: Dropbox - klbs-reset-mainwp-settings.zip - Simplify your life

Simply install this like a normal plugin ON THE CHILD SITE ONLY. Once activated it will do its thing and deactivate itself.
After you are finished with the tool PLEASE remove it for security reasons.

Then install and activate MainWP Child plugin again and see if you can see the settings.