Hey there, i have been using MainWP for a while now without any problem. After the recent update adding sites simply won’t work. The green notice "Adding site… " shows indefinably without adding the site. If i test connection, it seems to be fine.
Anyone having the same issue?
Thanks
MM
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
Awesome, greatly appriciated:
### WordPress Check Required Detected Status ###
FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 128M Pass
WordPress Version >=3.6 6.1.1 Pass
### PHP Required Detected Status ###
cURL Extension Enabled =true true Pass
cURL SSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1p Pass
cURL Timeout >=300 seconds 300 Pass
cURL Version >=7.18.1 7.71.0 Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A passthru, proc_close, proc_open, shell_exec, system, exec,
PHP Exif Support N/A YES ( V7.4.)
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, OAuth, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, ldap, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, pspell, readline, session, shmop, soap, sockets, sodium, sqlite3, standard, tidy, tokenizer, vips, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 300 Pass
PHP Max Input Time >=30 seconds 60 Pass
PHP Memory Limit >=128M 2048M Pass
PHP Post Max Size >=2M 64M Pass
PHP Safe Mode Disabled =true true Pass
PHP Upload Max Filesize >=2M 64M Pass
PHP Version >=7.0 7.4.32 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass
### MySQL Required Detected Status ###
MySQL Client Encoding N/A utf8mb4
MySQL Mode N/A NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 5.7.37-log-cll-lve Pass
### Server Configuration Detected Value ###
Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content N/A
Architecture 64 bit
Gateway Interface
HTTPS ON
Memory Usage 6.96 MB
Operating System Linux
Request Time 1669726736
Server Protocol HTTP/1.1
Server self connect Not expected HTTP response body:
Server Software LiteSpeed
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36
### MainWP Dashboard Settings Detected Value ###
Abandoned plugins/themes tolerance 365
Basic uptime monitoring enabled Yes
Cache control enabled No
MainWP Dashboard Version Latest: 4.3.0.1 | Detected: 4.3.0.1 Pass
MainWP legacy backups enabled No
Maximum number of pages to return
Maximum number of posts to return
Maximum simultaneous install and update requests
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of child sites 107
Optimize for shared hosting or big networksYes
Plugin advanced automatic updates enabledYes
Primary backup system MainWP Legacy Backups
REST API enabled No
Site health monitoring enabled Yes
Theme advanced automatic updates enabledYes
Use WP Cron Yes
WP Core advanced automatic updates enabledYes
### Extensions Version License Status ###
No installed extensions
### Plugin Version Status ###
Admin Menu Editor 1.10.4 Active
Akismet Anti-Spam 5.0.1 Active
CAPTCHA 4WP 7.1.1 Active
Hello Dolly 1.7.2 Active
MainWP Dashboard 4.3.0.1 Active
OMGF 5.4.3 Active
Slate Pro Admin 1.1.10 Active
SVG Support 2.5.4 Active
Under Construction 1.21 Active
WP Rollback 1.7.2 Active
Thanks for the system report.
Can you try temporarily disabling all plugins except for the MainWP Dashboard and see if that helps?
We’ve previously discovered that there’s a conflict with the “SVG Support” plugin in particular, so it will very likely need to be removed in any case.
Here are some of the alternatives that do not cause conflicts with MainWP Dashboard:
Hey there,
Tried deactivating the SVG plugins sadly still no luck still styas on message … adding site…
Any other idea?
Thanks
Tim
Sorry… cleared cache seems to work now deactivating SVG plugin. Is there any other SVG plugin you can recommend? As we need one for the site :-S
Great, I’m glad we managed to isolate the cause.
We’ve tested these SVG plugins and found no similar issues with them:
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