While everything seems connected, on time tracker, no website is found, and so, we can’t launch the time tracker 
Hey @heavestudio
I couldn’t reproduce the issue.
As you can see from the screenshot, a Client has to be selected first.
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Does the client you select have associated child sites?
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If so, the next thing to check is if you have any Time Tracker buckets associated with that Client.
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Does the browser extension function correctly otherwise?
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Can you please attach a screenshot of what you see when creating a Time Tracker task in the extension?
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Which browser are you using, and which version of the browser extension?
1. Does the client you select have associated child sites?
Yes
2. If so, the next thing to check is if you have any Time Tracker buckets associated with that Client.
i have a global time tracker, and it seems that if i want to create a time bucket for a client, bucket is created but the client isn’t attached to it (field is empty)
if i select again the client in the edit bucket,and save, client still won’t be attached, only global bucket works
3. Does the browser extension function correctly otherwise?
i guess, i don’t use it a lot so far
- Can you please attach a screenshot of what you see when creating a Time Tracker task in the extension?
5. Which browser are you using, and which version of the browser extension?
brave and the last version
Based on this, it seems to me that the issue is that you cannot attach a Client to a Bucket.
Which is not an issue with Browser Extension specifically.
Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.
Be sure to use the button like the one below; this button hides all your private information:
Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.
### WordPress Check Obligatoire Détecté État ###
MultiSite Disabled =true true Ok
Méthode fichier système = direct direct Ok
WordPress Memory Limit >=64M 256M Ok
WordPress Version >=6.2 42 Ok
### PHP Obligatoire Détecté État ###
cURL Extension Enabled =true true Ok
cURL Timeout >=300 seconds 300 Ok
cURL Version >=7.29.0 7.68.0 Ok
Extensions PHP chargées Indisponible Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, imap, intl, json, libxml, mbstring, memcached, msgpack, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, readline, redis, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
Fonctions PHP désactivées Indisponible , _getppid, disk_free_space, diskfreespace, dl, escapeshellcmd, exec, getmyuid, highlight_file, link, passthru, pcntl_alarm, pcntl_async_signals, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_signal_get_handler, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifcontinued, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig, popen, posix, posix_ctermid, posix_getcwd, posix_getegid, posix_geteuid, posix_getgid, posix_getgrgid, posix_getgrnam, posix_getgroups, posix_getlogin, posix_getpgid, posix_getpgrp, posix_getpid, posix_getpwuid, posix_getrlimit, posix_getsid, posix_getuid, posix_isatty, posix_kill, posix_mkfifo, posix_setegid, posix_seteuid, posix_setgid, posix_setpgid, posix_setsid, posix_setuid, posix_times, posix_ttyname, posix_uname, proc_close, proc_nice, proc_open, proc_terminate, shell_exec, show_source, socket_accept, socket_bind, socket_clear_error, socket_close, socket_connect, socket_create_listen, socket_create_pair, socket_listen, socket_read, stream_socket_server, symlink, system,
OpenSSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1f Ok
OpenSSL Working Status Yes Yes Ok
PCRE Backtracking Limit >=10000 1000000 Ok
PHP autorise les URLs fopen Indisponible OUI
PHP Max Execution Time >=30 seconds 600 Ok
PHP Max Input Time >=30 seconds 60 Ok
PHP Memory Limit >=256M 256M Ok
PHP Post Max Size >=2M 512M Ok
PHP Safe Mode Disabled =true true Ok
PHP Upload Max Filesize >=2M 512M Ok
PHP Version >=7.4 8.1.27 Ok
SSL Extension Enabled =true true Ok
SSL Warnings = empty error:24070079:random number generator:RAND_write_file:Cannot open file
error:2406F079:random number generator:RAND_load_file:Cannot open fileAvertissement
Support PHP Exif Indisponible OUI
Support PHP IPTC Indisponible OUI
Support PHP XML Indisponible OUI
### MySQL Obligatoire Détecté État ###
Encodage client MySQL Indisponible utf8
Mode MySQL Indisponible ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 8.0.35-27 Ok
### Configuration serveur Valeur détectée ###
Agent utilisateur Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
Architecture 64 bit
Connexion automatique du serveur Réponse du corps HTTP non espérée :
Contenu accepté text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8
HTTPS OUI
Interface de passerelle CGI/1.1
Jeu de caractère accepté pour le contenuIndisponible
Logiciel du serveur nginx/1.21.6
Protocole du serveur HTTP/2.0
Système d'exploitation Linux
Temps de la requête 1712927639
Utilisation de la mémoire 11.35 MB
### MainWP Dashboard Settings Valeur détectée ###
Basic uptime monitoring enabled Oui
Délai minimum entre les requêtes 600
Délai minimum entre les requêtes vers la même IP1000
MainWP legacy backups enabled Non
Nombre maximal de pages à retourner
Nombre maximal de requêtes d’installation et de mise à jour simultanées2
Nombre maximal d’articles à retourner
Nombre maximum de requêtes de synchronisation simultanées2
Number of connected sites 38
Optimize data loading Oui
Plugin advanced automatic updates enabledNon
Primary backup system Anciennes sauvegardes MainWP
Requêtes simultanées maximum 1
Requêtes simultanées maximum par IP1
REST API enabled Oui
Site health monitoring enabled Oui
Theme advanced automatic updates enabledOui
Tolérance d’abandon des extensions/thèmes200
Utiliser WP Cron Oui
Version de MainWP Dashboard Latest: 5.0.3 | Detected: 5.0.3 Ok
WP Core advanced automatic updates enabledNon
### Extensions Version Licence État ###
Advanced Uptime Monitor Extension 5.3 Actif Ok
MainWP Cache Control Extension 5.0 Actif Ok
MainWP Cost Tracker Assistant Extension5.0.2 Actif Ok
MainWP Custom Dashboard Extension 5.0 Actif Ok
MainWP Database Updater Extension 5.0.1 Actif Ok
MainWP Domain Monitor Extension 5.0.1 Actif Ok
MainWP Google Analytics Extension 5.0.1 Actif Ok
MainWP Lighthouse Extension 5.0.1 Actif Ok
MainWP Maintenance Extension 5.0 Actif Ok
MainWP Pro Reports Extension 5.0 Actif Ok
MainWP SSL Monitor Extension 5.0 Actif Ok
MainWP Time Tracker Extension 5.0.1 Actif Ok
MainWP Virusdie Extension 5.0 Actif Ok
MainWP Vulnerability Checker Extension5.0 Actif Ok
MainWP White Label Extension 5.0 Actif Ok
MainWP WooCommerce Status Extension5.0.2 Actif Ok
### Extension Version État ###
Akismet Anti-spam: Spam Protection 5.3.2 Inactif
FluentSMTP 2.2.72 Actif
MainWP API Backups Extension - BETA4.0.06 Inactif
MainWP Dashboard 5.0.3 Actif
Nginx Helper 2.2.4 Inactif
Password Protected 2.7.1 Actif
Query Monitor 3.15.0 Actif
Redis Object Cache 2.5.1 Inactif
WP fail2ban 5.2.2.1 Actif
Thanks for the system report.
Can you temporarily deactivate all non-MainWP plugins on the Dashboard site, and then try once more to assign a Bucket to a Client?
If possible, also try in an Incognito/Private browser window without any browser extensions running.
If that doesn’t help, please open a private Help Desk ticket so we can collect some additional information & investigate further.
And please refer to this Managers thread by its URL in the ticket.
I will open a desk ticket
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