Timeout when syncing sites

Since middle of December I can’t sync child sites anymore. I’m getting timeouts. I tried solutions provided here (WPCache, extended execution time). Both MainWP and sites are on the same server. Is there any other thing to try?

Hi @vonPapst

Welcome to the MainWP community!

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

Also, please include the system report for the Child Site in question by navigating to MainWP Child > System Information and clicking the Blue button.


### WordPress Check                Required                                               Detected                                     Status   ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  40M                                          Warning     
WordPress Version                  >=6.2                                                  6.4.2                                        Pass        

### PHP                            Required                                               Detected                                     Status   ###

cURL Extension Enabled             =true                                                                                               Fail        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                N/A                                                    YES                                                      
PHP Disabled Functions             N/A                                                    No functions disabled.                                   
PHP Exif Support                   N/A                                                    YES                                                      
PHP IPTC Support                   N/A                                                    YES                                                      
PHP Loaded Extensions              N/A                                                    Core, FFI, PDO, Phar, Reflection, SPL, Zend OPcache, calendar, cgi-fcgi, ctype, date, exif, fileinfo, filter, ftp, gettext, hash, iconv, json, libxml, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, random, readline, session, shmop, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, zlib            
PHP Max Execution Time             >=30 seconds                                           600                                          Pass        
PHP Max Input Time                 >=30 seconds                                           600                                          Pass        
PHP Memory Limit                   >=256M                                                 512M                                         Pass        
PHP Post Max Size                  >=2M                                                   2G                                           Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Upload Max Filesize            >=2M                                                   2G                                           Pass        
PHP Version                        >=7.4                                                  8.3.1                                        Pass        
PHP XML Support                    N/A                                                    NO                                                       
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                error:24070079:random number generator:RAND_write_file:Cannot open file
error:2406F079:random number generator:RAND_load_file:Cannot open fileWarning     

### MySQL                          Required                                               Detected                                     Status   ###

MySQL Client Encoding              N/A                                                    utf8mb4                                                  
MySQL Mode                         N/A                                                    NO_ZERO_IN_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION            
MySQL Version                      >=5.0                                                  8.0.35-27                                    Pass        

### Server Configuration           Detected Value                                      ###

Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8
Accept-Charset Content             N/A                                                    
Architecture                       64		 bit                                               
Gateway Interface                  CGI/1.1                                                
HTTPS                              ON                                                     
Memory Usage                       12.46 MB                                               
Operating System                   Linux                                                  
Request Time                       1704392046                                             
Server Protocol                    HTTP/2.0                                               
Server self connect                Not expected HTTP response body:                       
Server Software                    nginx/1.24.0                                           
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36

### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 365                                                    
Basic uptime monitoring enabled    No                                                     
MainWP Dashboard Version           Latest: 4.6 | Detected: 4.6 Pass                       
MainWP legacy backups enabled      No                                                     
Maximum number of pages to return  50                                                     
Maximum number of posts to return                                                         
Maximum simultaneous install and update requests3                                                      
Maximum simultaneous requests      4                                                      
Maximum simultaneous requests per ip1                                                      
Maximum simultaneous sync requests 8                                                      
Minimum delay between requests     200                                                    
Minimum delay between requests to the same ip1000                                                   
Number of connected sites          8                                                      
Optimize for shared hosting or big networksYes                                                    
Plugin advanced automatic updates enabledYes                                                    
Primary backup system              MainWP Legacy Backups                                  
REST API enabled                   Yes                                                    
Site health monitoring enabled     No                                                     
Theme advanced automatic updates enabledYes                                                    
Use WP Cron                        Yes                                                    
WP Core advanced automatic updates enabledYes                                                    

### Extensions                     Version                                                License                                      Status   ###

MainWP Clean and Lock Extension    4.0.1.2                                                Active                                       Pass        
MainWP Sucuri Extension            4.0.9                                                  Active                                       Pass        

### Plugin                         Version                                                Status                                    ###

Disable Comments                   2.4.5                                                  Active                                       
MainWP Dashboard                   4.6                                                    Active                                       
Shield Security                    18.5.10                                                Active                                       

Got it. Curl was missing from PHP configuration.

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