Vulnerability scanner issues

I have some issues with the vulnerability scanner. The MainWP NVD works fine.

But I want to use the WPVulnDB API because I have an API license there. I filled in my API key, but when I scan a website the page just refreshes without any results.

How to proceed to get this working?

Hi alainL,

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Status → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.


### Server Info                    Required                                               Detected                                     Status   ###

MainWP Dashboard                   
MainWP Dashboard Version           4.1.10.1                                               4.1.10.1                                     Pass        
MainWP Upload Directory            Writable                                               Writable                                     Pass        
MainWP Extensions                  
Activity Log for MainWP            1.7.0                                                                                                           
Advanced Uptime Monitor Extension  5.2                                                    API License Active                           Pass        
MainWP White Label Extension       4.1                                                    API License Active                           Pass        
MainWP Bulk Settings Manager Extension4.0.3                                                  API License Active                           Pass        
MainWP Clean and Lock Extension    4.0.1.1                                                API License Active                           Pass        
MainWP Clone Extension             4.0.1                                                  API License Active                           Pass        
MainWP Comments Extension          4.0.3                                                  API License Active                           Pass        
MainWP File Uploader Extension     4.1                                                    API License Active                           Pass        
MainWP Google Analytics Extension  4.0.3.2                                                API License Active                           Pass        
MainWP Maintenance Extension       4.1                                                    API License Active                           Pass        
MainWP Page Speed Extension        4.0.1.1                                                API License Active                           Pass        
MainWP Pro Reports Extension       4.0.6                                                  API License Active                           Pass        
MainWP Rocket Extension            4.0.2                                                  API License Active                           Pass        
MainWP Staging Extension           4.0.1                                                  API License Active                           Pass        
MainWP UpdraftPlus Extension       4.0.4                                                  API License Active                           Pass        
MainWP Vulnerability Checker Extension4.1                                                    API License Active                           Pass        
MainWP WooCommerce Shortcuts Extension4.1.1                                                  API License Active                           Pass        
MainWP WooCommerce Status Extension4.0.6                                                  API License Active                           Pass        
MainWP Wordfence Extension         4.0.4                                                  API License Active                           Pass        
WordPress                          
WordPress Version                  >=3.6                                                  5.8.1                                        Pass        
WordPress Memory Limit             >=64M                                                  256M                                         Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
FileSystem Method                  = direct                                               direct                                       Pass        
PHP                                
PHP Version                        >=7.0                                                  7.4.25                                       Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Max Execution Time             >=30 seconds                                           120                                          Pass        
PHP Max Input Time                 >=30 seconds                                           300                                          Pass        
PHP Memory Limit                   >=128M                                                 256M                                         Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Upload Max Filesize            >=2M                                                   64M                                          Pass        
PHP Post Max Size                  >=2M                                                   64M                                          Pass        
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        
cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          300                                          Pass        
cURL Version                       >=7.18.1                                               7.29.0                                       Pass        
cURL SSL Version                   >=OpenSSL/1.1.0                                        NSS/3.53.1                                   Pass        
PHP Allow URL fopen                YES                                                    
PHP Exif Support                   YES ( V7.4.)                                           
PHP IPTC Support                   YES                                                    
PHP XML Support                    YES                                                    
PHP Disabled Functions             opcache_get_status,                                    
PHP Loaded Extensions              Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, i360, iconv, imagick, imap, intl, ionCube Loader, json, ldap, libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, redis, session, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
MySQL                              
MySQL Version                      >=5.0                                                  10.3.31-MariaDB                              Pass        
MySQL Mode                         ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Client Encoding              utf8                                                   
Server Info                        
Server Software                    Apache                                                 
Operating System                   Linux                                                  
Architecture                       64		 bit                                               
Server Protocol                    HTTP/1.1                                               
HTTPS                              ON                                                     
Server self connect                Not expected HTTP response body:                       
User Agent                         Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.0 Safari/605.1.15
Gateway Interface                  CGI/1.1                                                
Memory Usage                       23.25 MB                                               
Request Time                       1635342356                                             
Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Charset Content             N/A                                                    
MainWP Settings                    
Number Of Child Sites              39                                                     
Use WP-Cron                        Yes                                                    
Optimize for Shared Hosting or Big NetworksNo                                                     
Automatic Daily Update             Install trusted updates                                
Abandoned Plugins/Themes Tolerance 365                                                    
Maximum number of posts to return  50                                                     
Maximum number of pages to return  50                                                     
Maximum Number of Comments         50                                                     
Primary Backup System              MainWP UpdraftPlus Extension                           
Maximum simultaneous requests      4                                                      
Minimum delay between requests     200                                                    
Maximum simultaneous requests per ip1                                                      
Minimum delay between requests to the same ip1000                                                   
Maximum simultaneous sync requests                                                        
Maximum simultaneous install and update requests                                                       
Active Plugins                     
Activity Log for MainWP            1.7.0                                                  Active                                       
MainWP Dashboard                   4.1.10.1                                               Active                                       
MainWP Key Maker                   1.2                                                    Active                                       
UpdraftPlus - Backup/Restore       2.16.63.25                                             Active                                       
Wordfence Security                 7.5.6                                                  Active                                       
WP Crontrol                        1.11.0                                                 Active                                       
WPS Hide Login                     1.9                                                    Active                                       

Do I also need to install the WPScan plugin on all the child sites if I want to use this WPVulnDB API?

Hi @alainL,

The report looks good, however, I see a couple of non-MainWP plugins on your dashboard.
Can you try to temporarily disable these and see if that helps? Maybe it’s some plugin conflict.

I just tried with deactivated plugins but the issue is the same. That did not help.

Ok, thanks for verifying that.

I see you have an open helpdesk ticket where you provided us with additional details that will help us troubleshoot this problem. Let’s continue in there and I will update the thread later.

The problem is caused by the API rate limit.
After hitting the limit, the server returns: “status”: "rate limit hit"

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