WordFence - Child Sites not loading

I install the MainWP WordFence Extension. I installed WordFence on all child sites, but no child sites load in the WordFence extension. I tried to sync the Dashboard with the Child Sites several times, Nothing loads

Hey @larryjam

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.


### WordPress Check                Required                                               Detected                                     Status   ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  40M                                          Warning     
WordPress Version                  >=3.6                                                  6.0.1                                        Pass        

### PHP                            Required                                               Detected                                     Status   ###

cURL Extension Enabled             =true                                                  true                                         Pass        
cURL SSL Version                   >=OpenSSL/1.1.0                                        OpenSSL/1.1.1d                               Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.18.1                                               7.64.0                                       Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                N/A                                                    YES                                                      
PHP Disabled Functions             N/A                                                    , pcntl_alarm, pcntl_async_signals, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_signal_get_handler, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifcontinued, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig,            
PHP Exif Support                   N/A                                                    YES ( V7.3.)                                             
PHP IPTC Support                   N/A                                                    YES                                                      
PHP Loaded Extensions              N/A                                                    Core, PDO, PDO_Firebird, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apc, apcu, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, igbinary, imagick, imap, interbase, intl, ionCube Loader, json, libxml, mbstring, memcached, mongodb, msgpack, mysqli, mysqlnd, odbc, openssl, pcre, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, readline, recode, redis, session, shmop, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib            
PHP Max Execution Time             >=30 seconds                                           300                                          Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=128M                                                 256M                                         Pass        
PHP Post Max Size                  >=2M                                                   100M                                         Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Upload Max Filesize            >=2M                                                   100M                                         Pass        
PHP Version                        >=7.0                                                  7.3.33-4+0~20220627.98+debian10~1.gbp40b3e4  Pass        
PHP XML Support                    N/A                                                    YES                                                      
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        

### MySQL                          Required                                               Detected                                     Status   ###

MySQL Client Encoding              N/A                                                    utf8                                                     
MySQL Mode                         N/A                                                    ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION            
MySQL Version                      >=5.0                                                  10.4.20-MariaDB-1:10.4.20+maria~buster-log   Pass        

### Server Configuration           Detected Value                                      ###

Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Charset Content             N/A                                                    
Architecture                       64		 bit                                               
Gateway Interface                  CGI/1.1                                                
HTTPS                              ON                                                     
Memory Usage                       14.05 MB                                               
Operating System                   Linux                                                  
Request Time                       1658441558                                             
Server Protocol                    HTTP/1.0                                               
Server self connect                Not expected HTTP response body:                       
Server Software                    Apache/2.4.51 (Debian)                                 
User Agent                         Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.114 Safari/537.36 Edg/103.0.1264.62

### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 365                                                    
Basic uptime monitoring enabled    No                                                     
Cache control enabled              Yes                                                    
MainWP Dashboard Version           Latest: 4.2.6 | Detected: 4.2.6 Pass                   
MainWP legacy backups enabled      No                                                     
Maximum number of pages to return                                                         
Maximum number of posts to return  50                                                     
Maximum simultaneous install and update requests                                                       
Maximum simultaneous requests      4                                                      
Maximum simultaneous requests per ip1                                                      
Maximum simultaneous sync requests                                                        
Minimum delay between requests     200                                                    
Minimum delay between requests to the same ip1000                                                   
Number of child sites              21                                                     
Optimize for shared hosting or big networksYes                                                    
Plugin advanced automatic updates enabledYes                                                    
Primary Backup System              MainWP UpdraftPlus Extension                           
REST API enabled                   No                                                     
Site health monitoring enabled     No                                                     
Theme advanced automatic updates enabledYes                                                    
Use WP Cron                        Yes                                                    
WP Core advanced automatic updates enabledYes                                                    

### Extensions                     Version                                                License                                      Status   ###

Advanced Uptime Monitor Extension  5.2.2                                                  Actived                                      Pass        
MainWP Broken Links Checker Extension4.0                                                    Deactivated                                  Warning     
MainWP Custom Dashboard Extension  4.1.1                                                  Actived                                      Pass        
MainWP Favorites Extension         4.0.10                                                 Actived                                      Pass        
MainWP Lighthouse Extension        4.0.2                                                  Actived                                      Pass        
MainWP Maintenance Extension       4.1.1                                                  Actived                                      Pass        
MainWP Page Speed Extension        4.0.2                                                  Actived                                      Pass        
MainWP Pro Reports Extension       4.0.10                                                 Actived                                      Pass        
MainWP Sucuri Extension            4.0.11                                                 Actived                                      Pass        
MainWP UpdraftPlus Extension       4.0.6                                                  Actived                                      Pass        
MainWP Vulnerability Checker Extension4.1.2                                                  Actived                                      Pass        
MainWP Wordfence Extension         4.0.6                                                  Actived                                      Pass        

### Plugin                         Version                                                Status                                    ###

FluentSMTP                         2.1.2                                                  Active                                       
Insights from Google PageSpeed     4.0.7                                                  Active                                       
LoginPress - Customizing the WordPress Login Screen.1.6.2                                                  Active                                       
MainWP Broken Links Checker Extension4.0                                                    Active                                       
MainWP Child                       4.2.4                                                  Active                                       
MainWP Dashboard                   4.2.6                                                  Active                                       
UpdraftPlus - Backup/Restore       1.22.14                                                Active                                       
Wordfence Security                 7.5.11                                                 Active                                       

Thanks for the report, Larry.

Can you please try temporarily disabling all plugins except for the MainWP Dashboard and MainWP Wordfence Extension , then try syncing child sites and see if child sites show up in the Wordfence extension?

Thanks for your help Bojan, I tried as you suggest, but the will not load. Just keeps spinning. Can you take a look if I give you access?

Of course, we can take a look.

Please open a private Help Desk ticket, and we’ll take it from there.

Just to provide an update on this - the issue was caused by a particular configuration of the Microsoft Edge browser.

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