Your Site is Experiencing a Technical Issue

Ever when I access my dashboard for the first time in the day, I get the “Your Site is Experiencing a Technical Issue” email from my WP installation. There is however no issue with the site / dashboard. Everything looks good and works fine as far as I can tell.

I usually do not log out of my MainWP dashboard and keep the tab open. I don’t turn of my computer during the night, it only goes to sleep.

MainWP is installed on its own WP instance. There are no other plugins as the ones I need for MainWP.

WP Version 6.1.1
MainWP Dashboard Version 4.3.1
PHP 8.0.26

Whatever happens, it doesn’t seem to affect my dashboard. At least not at the moment. Any ideas what could be the cause of the message being triggered by WP?

Hey @Liquidambient

Can you please check one of those emails and see if there is any information about which plugin or theme is causing the technical issue?

It may look something like this:

And can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:

image

Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

Hi, sorry for the late reply as, of course, after reporting the issue it does not happen anymore. I did check however and it seems, at least the last time, it showed mainwp-domain-monitor-extension/class/class-mainwp-domain-monitor-admin.php:528 in the email.

Should it happen again I will reply here, including the system report as you mentioned.

Thanks,
Daniel

1 Like

Thanks for the update.
Sure, please let us know if the issue returns, and we will get to the bottom of it.

Hey @bojan, today it happened again.

In this case, WordPress caught an error with one of your plugins, MainWP Domain Monitor Extension.


### WordPress Check                Required                                               Detected                                     Status   ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  256M                                         Pass        
WordPress Version                  >=3.6                                                  6.1.1                                        Pass        

### PHP                            Required                                               Detected                                     Status   ###

cURL Extension Enabled             =true                                                  true                                         Pass        
cURL SSL Version                   >=OpenSSL/1.1.0                                        OpenSSL/1.1.1p                               Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.29.0                                               7.84.0                                       Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                N/A                                                    YES                                                      
PHP Disabled Functions             N/A                                                    No functions disabled.                                   
PHP Exif Support                   N/A                                                    YES ( V8.0.)                                             
PHP IPTC Support                   N/A                                                    YES                                                      
PHP Loaded Extensions              N/A                                                    Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, i360, iconv, imagick, imap, intl, json, ldap, libxml, litespeed, mbstring, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, session, shmop, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, yaml, zip, zlib            
PHP Max Execution Time             >=30 seconds                                           60                                           Pass        
PHP Max Input Time                 >=30 seconds                                           600                                          Pass        
PHP Memory Limit                   >=128M                                                 512M                                         Pass        
PHP Post Max Size                  >=2M                                                   512M                                         Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Upload Max Filesize            >=2M                                                   512M                                         Pass        
PHP Version                        >=7.0                                                  8.0.26                                       Pass        
PHP XML Support                    N/A                                                    YES                                                      
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        

### MySQL                          Required                                               Detected                                     Status   ###

MySQL Client Encoding              N/A                                                    utf8mb4                                                  
MySQL Mode                         N/A                                                    NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION               
MySQL Version                      >=5.0                                                  10.5.18-MariaDB-cll-lve                      Pass        

### Server Configuration           Detected Value                                      ###

Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8
Accept-Charset Content             N/A                                                    
Architecture                       64		 bit                                               
Gateway Interface                                                                         
HTTPS                              ON                                                     
Memory Usage                       74.29 MB                                               
Operating System                   Linux                                                  
Request Time                       1671931037                                             
Server Protocol                    HTTP/1.1                                               
Server self connect                Not expected HTTP response body:                       
Server Software                    LiteSpeed                                              
User Agent                         Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36

### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 365                                                    
Basic uptime monitoring enabled    Yes                                                    
Cache control enabled              Yes                                                    
MainWP Dashboard Version           Latest: 4.3.1 | Detected: 4.3.1 Pass                   
MainWP legacy backups enabled      No                                                     
Maximum number of pages to return                                                         
Maximum number of posts to return                                                         
Maximum simultaneous install and update requests                                                       
Maximum simultaneous requests      4                                                      
Maximum simultaneous requests per ip1                                                      
Maximum simultaneous sync requests                                                        
Minimum delay between requests     200                                                    
Minimum delay between requests to the same ip1000                                                   
Number of child sites              27                                                     
Optimize for shared hosting or big networksNo                                                     
Plugin advanced automatic updates enabledYes                                                    
Primary Backup System              MainWP UpdraftPlus Extension                           
REST API enabled                   No                                                     
Site health monitoring enabled     Yes                                                    
Theme advanced automatic updates enabledYes                                                    
Use WP Cron                        No                                                     
WP Core advanced automatic updates enabledYes                                                    

### Extensions                     Version                                                License                                      Status   ###

Advanced Uptime Monitor Extension  5.2.2                                                  Actived                                      Pass        
MainWP Custom Dashboard Extension  4.1.2                                                  Actived                                      Pass        
MainWP Domain Monitor Extension    4.0.1                                                  Actived                                      Pass        
MainWP Favorites Extension         4.0.11                                                 Deactivated                                  Warning     
MainWP Google Analytics Extension  4.0.5                                                  Actived                                      Pass        
MainWP Maintenance Extension       4.1.2                                                  Actived                                      Pass        
MainWP Pro Reports Extension       4.0.12                                                 Actived                                      Pass        
MainWP UpdraftPlus Extension       4.0.8                                                  Actived                                      Pass        
MainWP White Label Extension       4.1.3                                                  Actived                                      Pass        
MainWP Wordfence Extension         4.0.9                                                  Actived                                      Pass        

### Plugin                         Version                                                Status                                    ###

Child Theme Configurator           2.6.0                                                  Active                                       
MainWP Dashboard                   4.3.1                                                  Active                                       
UpdraftPlus - Backup/Restore       2.22.25.26                                             Active                                       
Wordfence Security                 7.8.2                                                  Active                                       

Thank you for the update, Daniel.

Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further?

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