I can not upload a plugin due to server error

I want to install a plugin on many sites.
I get a server error when I upload the zip-file.
What folder should I check?

Hey @aner42

What error message do you get?
If you are only seeing a red X icon, please try hovering your mouse icon over it to reveal a tooltip.

Can you please post the community system report from your MainWP Dashboard for review? The report is located in your Dashboard under Info → Server, on the top right of the page.

Be sure to use the button like the one below; this button hides all your private information:


Pressing the button auto-copies the report to your clipboard then just paste it in a reply here.

### WordPress Check                Required                                               Detected                                     Status   ###

FileSystem Method                  = direct                                               direct                                       Pass        
MultiSite Disabled                 =true                                                  true                                         Pass        
WordPress Memory Limit             >=64M                                                  40M                                          Warning     
WordPress Version                  >=6.2                                                  6.5.4                                        Pass        

### PHP                            Required                                               Detected                                     Status   ###

cURL Extension Enabled             =true                                                  true                                         Pass        
cURL Timeout                       >=300 seconds                                          60                                           Warning     
cURL Version                       >=7.29.0                                               7.87.0                                       Pass        
OpenSSL Version                    >=OpenSSL/1.1.0                                        OpenSSL/1.1.1w                               Pass        
OpenSSL Working Status             Yes                                                    Yes                                          Pass        
PCRE Backtracking Limit            >=10000                                                1000000                                      Pass        
PHP Allow URL fopen                N/A                                                    YES                                                      
PHP Disabled Functions             N/A                                                    dl, exec, passthru, popen, posix_getpwuid, posix_kill, posix_mkfifo, posix_setegid, posix_seteuid, posix_setgid, posix_setpgid, posix_setsid, posix_setuid, posix_uname, proc_close, proc_open, shell_exec, show_source, system,            
PHP Exif Support                   N/A                                                    YES                                                      
PHP IPTC Support                   N/A                                                    YES                                                      
PHP Loaded Extensions              N/A                                                    Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, i360, iconv, igbinary, intl, json, libxml, litespeed, mbstring, msgpack, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, random, readline, redis, session, shmop, soap, sockets, sodium, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib            
PHP Max Execution Time             >=30 seconds                                           30                                           Pass        
PHP Max Input Time                 >=30 seconds                                           60                                           Pass        
PHP Memory Limit                   >=256M                                                 256M                                         Pass        
PHP Post Max Size                  >=2M                                                   8M                                           Pass        
PHP Safe Mode Disabled             =true                                                  true                                         Pass        
PHP Upload Max Filesize            >=2M                                                   2M                                           Pass        
PHP Version                        >=7.4                                                  8.2.19                                       Pass        
PHP XML Support                    N/A                                                    YES                                                      
SSL Extension Enabled              =true                                                  true                                         Pass        
SSL Warnings                       = empty                                                                                             Pass        

### MySQL                          Required                                               Detected                                     Status   ###

MySQL Client Encoding              N/A                                                    utf8                                                     
MySQL Mode                         N/A                                                    ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION            
MySQL Version                      >=5.0                                                  10.6.18-MariaDB-cll-lve                      Pass        

### Server Configuration           Detected Value                                      ###

Accept Content                     text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Charset Content             N/A                                                    
Architecture                       64         bit                                         
Gateway Interface                                                                         
HTTPS                              ON                                                     
Memory Usage                       80.8 MB                                                
Operating System                   Linux                                                  
Request Time                       1719239996                                             
Server Protocol                    HTTP/1.1                                               
Server self connect                Not expected HTTP response body:                       
Server Software                    LiteSpeed                                              
User Agent                         Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/ Safari/537.36

### MainWP Dashboard Settings      Detected Value                                      ###

Abandoned plugins/themes tolerance 365                                                    
Basic uptime monitoring enabled    Yes                                                    
MainWP Dashboard Version           Latest: 5.1 | Detected: 5.1 Pass                       
MainWP legacy backups enabled      No                                                     
Maximum number of pages to return                                                         
Maximum number of posts to return                                                         
Maximum simultaneous install and update requests3                                                      
Maximum simultaneous requests      4                                                      
Maximum simultaneous requests per ip1                                                      
Maximum simultaneous sync requests 8                                                      
Minimum delay between requests     200                                                    
Minimum delay between requests to the same ip1000                                                   
Number of connected sites          95                                                     
Optimize data loading              No                                                     
Plugin advanced automatic updates enabledYes                                                    
Primary backup system              MainWP Legacy Backups                                  
REST API enabled                   No                                                     
Site health monitoring enabled     Yes                                                    
Theme advanced automatic updates enabledYes                                                    
Use WP Cron                        No                                                     
WP Core advanced automatic updates enabledYes                                                    

### Extensions                     Version                                                License                                      Status   ###

Advanced Uptime Monitor Extension  5.3.1                                                  Active                                       Pass        
MainWP Client Reports Extension    4.0.14                                                 Active                                       Pass        
MainWP Google Analytics Extension  4.1.4                                                  Active                                       Pass        
MainWP Lighthouse Extension        4.0.2                                                  Active                                       Pass        
MainWP Pro Reports Extension       4.1.3                                                  Active                                       Pass        
MainWP Time Capsule Extension      4.0.5                                                  Active                                       Pass        
MainWP Wordfence Extension         4.0.10                                                 Active                                       Pass        

### Plugin                         Version                                                Status                                    ###

All-in-One WP Migration            7.83                                                   Active                                       
All-in-One WP Migration Google Drive Extension2.88                                                   Active                                       
GenerateBlocks                     1.9.1                                                  Active                                       
GenerateBlocks Pro                 1.7.0                                                  Active                                       
GP Premium                         2.4.1                                                  Active                                       
Limit Login Attempts Reloaded      2.26.11                                                Active                                       
MainWP Client Reports Extension    4.0.14                                                 Active                                       
MainWP Dashboard                   5.1                                                    Active                                       
MainWP Key Maker                   1.2                                                    Inactive                                     
MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall5.56                                                   Active                                       
Migrate Guru                       5.56                                                   Active                                       
Object Cache Pro                   1.21.1                                                 Active                                       
User Menus                         1.3.2                                                  Active                                       
Wordfence Security                 7.11.6                                                 Active                                       

Thanks for the update, @aner42.

Can you try uploading a different ZIP file so we can eliminate a potential issue with this specific file?

Also, can you temporarily deactivate all plugins on the Dashboard site except for the MainWP Dashboard and see if that helps?

gp-premium-2.4.0.zip was ok?!?!

1 Like

Now all-in-one-wp-migration-gdrive-extension.zip worked too?!?!
Thanks :slight_smile:

1 Like

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